White screen after install GK Storefront WP

super-mouse

Hello,

I just downloaded the Quickstart Storefront WP template and uploaded with FTP (Filezilla) but I
get white page.
I have PHP8.1 version

super-mouse

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dominic

Hi super-mouse,
Give me the FTP and admin account, I will check and help you resolve this issue.

super-mouse

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dominic

Hi super-mouse,
I will check and help you update the theme.

super-mouse

dominic
Any update? I tried to upload the same quickstart package on local and still the same problem

dominic

Hi super-mouse,
I have fixed the issues in the following theme and plugin, you can download and replace the storefront theme and gk-nsp plugin.

storefront.zip

840kB

gk-nsp.zip

169kB

Also, I have accessed your FTP and it is an empty folder. Check it and let me know if you have any issues.

super-mouse

Hello, dominic

Thank you for your support, What is the pad of the files to be replaced?

super-mouse

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dominic

Hi super-mouse,
I have checked and see that the SSL does not work on your domain, you can use the following URL to install the theme.
http://sublimeseeds.nl/wp-admin/setup-config.php
Let me know when the theme installed on your site.

super-mouse

Hello@"dominic"#p210315

I've installed WP, activated the template and update some plugins but the site doesn't look like the Quickstart Demo

super-mouse

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dominic

Hi super-mouse,
I can not access your site, Please check it now. In this case, I will export the data file for you. So, you can import to your site.

super-mouse

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dominic

Hi super-mouse,
I have imported the data to your site, you can check it now.

super-mouse

Hello@"dominic"#p210475

Thank you for your support. Seems that not everything works fine. I'm trying to upload a logo but the Them Branding page is empty. I was thinking maybe I need to update the theme but is not possible to achieve that.

dominic

Hi super-mouse,
I have checked and see that you are using the CSS option, you should go to the Dashboard > Storefront > Theme Branding and select the Logo image option.

super-mouse

Hello dominic

I trying to change the logo trough the dashboard > theme branding but the page doesn't give any option. again white screen. the same happen with the menu of advanced, shortcodes, social API, backen branding and SEO, All those pages are empty.
I was thinking that is a problem with my browser (Chrome) but then I tried on Firefox and with Edge and the same.

dominic

Hi super-mouse,
I can not access your dashboard. could you give me the site URL to access your dashboard? I will help you fix this issue.

super-mouse

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dominic

Hi super-mouse,
I have helped you fixed this issue, you can check it now.