JA Essence quickstart installation issues

fbambio

Hello,

I have problem when trying to install the JA Essens quickstart . Here are the error messages :

Please help.

The issue is solved

Manit

Hi fbambio,
Our QA team just double checked the issue. We can install the template quickstart, no such issue detected.
Can you please provide your system information such as MYQSL version, PHP version ... to see if there is any special settings?
If you can share the server access in secured fields, we can help test the issue on your server.

Best regards.

fbambio

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saguaros

fbambio Hi

Thanks for the info but the ftp account doesn't work, could you tell us the exact PHP version you're using?

Pls note that our templates is ready for PHP 8.1 for now, we're updating to PHP 8.2 and it will be ready soon.

If you're using PHP 8.2, pls switch to PHP 8.1

fbambio

Nobody to help me ?

saguaros

fbambio Hi

It seems there is something wrong with the database on your site, would you mind sharing the cPanel Hosting info so I can investigate further?

fbambio

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ja-developer

fbambio Hi
We are unable to replicate the error at our end.
Please help to share with us your cPanel Hosting info so that we can go to check and help you directly.

fbambio

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