Hello, When I try to search any word on web site, I get error message (An error occurred while retrieving JSON data: HTTP 403 status code. forbidden) and not any search result appear Any idea how do resolve this issue?
Hi rkeles, I have checked the search box and see that it working fine. See the screenshot:
Yea, some times works fine. But mostly I get error. please see screen record: https://streamable.com/s1wqor
Hi rkeles, Could you send me the admin account? I will notify our technical team about this issue, we will check and help you resolve the issue.
rkeles please see screen record: https://streamable.com/s1wqor
The video is not available any more and I tried to use the search function on your site and it worked perfectly:
If you still encounter this issue, you can switch default Joomla template to Cassiopeia - a standard template of Joomla 4 and see how it goes. It will help to find out where the issue comes from.
Hello, How can I send that sensetive information ? Should I send first topic fileld area?
rkeles Hi, There are two ways to share your private credentials. You can either use the filed in your first post or you can reply to this topic normally and mark your reply as private. Only our official moderators can see your info.
