Hello we just purchased Quickstart Installation Service and my accounting team just gave me credentials to log in and start using your services. I logged in and the Quickstart Installation Service has expired. Can you please walk me through or send or open the package so we can use what we paid for?

    hrcomm Hello,
    You don't have to worry about the expiry date, the Quickstart Installation Service is only completed once our team is done with the installation for you.

    To get started with the Quickstart Installation Service, you can simply go to our Helpdesk and submit a ticket with your credentials. Here's the form that you can use:

    Product Name:
Cpanel / Hosting Info:
————————
Name of product to install: 
Joomla Version: 
Your Site URL: 
Database Name: 
Database Username: 
Database Password: 
————————
cPanel/Host Manager login URL:
cPanel Username:
cPanel Password:
Folder to install: 
NOTES (Optional) – Special Instruction: Eg:Backup or the folder you want to install

      Thank you. I tried to login and it is not letting me with the login I used to Joomla Art. Is there another login that I use?

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      I am still unable to login. Let us know what we need to do.

        hrcomm Hello,
        The login is working fine at https://www.joomlart.com/member/ . Can you go to this link and try to login again?
        After login, you can click on "Premium Tickets" menu to submit your installation request. Our team handles the installation requests via ticket as it's private so only you and our team can have access to the credentials.

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