Hi there,
we have created three different menus in Joomla backend and they are all assigned to position off-canvas.
All menus have a title (System Links - Menu Heading) and the actual menu items as child menus.

So far so good.

We have now three very annoying issues:
When we navigate to the off-canvas menu first time - all looks great from look & feel.

1 -When we now click on first menu item to have access to 2nd level item the look & feel is different and there is quite a lot of space between the menu blocks and this can confuse the users since you cannot longer see the last menu anymore and you would need to scroll down.
I am expecting that there are no spaces.

2- And secondly I do not understand why the menu title of the different menu blocks are being visible when you navigate to a 2nd level menu item on one menu and there is only title.

3- When you navigate back to top level on off-canvas, there are also spaces between menus
It should look exactly same as when you first visit the off-canvas.

Can you please take a look on this and see my screenrecording:
https://drive.google.com/file/d/1628J5QQsNkOlvepbKoggluXGgcsUX4Bo/view?usp=sharing

Thanks
Markus

Hi Markus,

Could you share the FTP account of your site so I can check?

Hi saguaros,

sure....I have provided the FTP login credentials.

Cheers
Markus

It looks like a bug of T4 when using different menus in off-canvas position. I've reported to our T4 team for further checking and update. I will update here when having news from team.

Hello saguaros,

thanks for checking and confirmation that this is a bug in T4
I am looking forward to hearing from you on this.

Regards
Markus

    7 days later

    Hello saguaros,

    do you have some news please !

    Thanks
    Markus

    Hi Markus,

    Unfortunately, there is still no news on this, I will update here when I got update from team.

    Hi Saguaros,

    thanks a lot.
    This is quite an annoying issue.

    Regards
    Markus

    7 days later

    Hi Saguaros,

    we just discovered that this is not the only issue we are facing with the off-canvas and T4.
    Apart from the space issues between the menus there is also issue with the menu items.
    It is about when you have longer menu titles in particular for submenu items. Those menus are being cut and still on one line while I would expect that in those cases there is a carriage return and second line so that one can see the entire title.
    This is working fine for parent menu item.
    See screenshots.

    I tried to find a solution or/and workaround in the Template style but there are no options under Navigation -> Off canvas.
    And reducing the font size is also not an option here to get everything displayed in one line because the Typography settings are then valid for entire navigation including main menu etc. There is no option to split it so that font size is valid only for off canvas.

    Anyway, reducing the font size would only be a workaround - but real solution should be that a carriage return should be there for all menu titles when they are too long to be displayed in one line !

    This is very critical issue and we are really looking forward to receiving a solution for this plus the one for which we have raised this ticket.

    Cheers
    Markus

    Hi @mberwing

    Regarding the issue of the header being cut off in the submenu, I have updated it for you in the template/local/css/custom.css file.
    As for the issue of opening the submenu in the offcanvas, it affects several released templates significantly. Our team is still working on finding the most appropriate solution.
    We hope for your understanding and patience. We will send you updates as soon as possible. 🙂

    Hi Phinb,

    super.....now the issue with the header and submenu items being cut is fixed

    Thanks so much...your support is very much appreciated.

    Regarding the issue of opening the submenu in the offcanvas and the spaces when navigating back to top menu....
    hopefully your team will be able to implement a solution very soon.

    Looking forward to hearing from you on this particular one

    Cheers
    Markus

    Hi Markus,

    Unfortunately there is still no news on that issue, I will keep you posted.

    20 days later

    Hi saguaros,

    do you please have some news now ?

    Regards
    Markus

    Sorry for this lateness, however, there is no update on this issue. I will ping the team again.

    10 days later

    Hi Saguaros,

    another 10 days passed.
    Can you please provide an update on the reported issue I raised almost two months ago now.

    Regards
    Markus

    Hi Markus,

    Our team decided to rewrite the off-canvas for T4 framework, the new update will be released soon.

    I will keep you posted.

    Hi Saguaros,

    alright. Thanks for the update.....appreciated.
    Looking forward to hearing from you.
    Regards
    Markus

    Could you add exception for this IP address? 118.70.117.221

    as I tried to access your site but it seems that your host limits access from my place.

    Hi saguaros,

    I added the IP to the whitelist now.
    Please try again.

    Cheers
    Markus

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