newassistentsrl Hello,
It appears that your T4 Builder Pro membership has already expired.
As technical support is limited to the active paid members only, please consider renewing your T4 Builder Pro membership so that our team will be able to provide further assistance in this case.
Now might be the best time for you to regain your T4 Builder Pro access, you can apply our Halloween coupon code to receive 30% discount: SPOOKY30 .