Hi topflat72,
Please check if you have indexed the Smart Search. If not, please do it. You can go to Components > Smart Search > Index.
Then:
- Create search module
- Create smart search page.
If it still does not work, please provide your site access in the first post (using the secured fields) then our technical team will check it.
I hope the information is helpful.
Feel free to let us know if you have any questions.
Best regards.