Page Builder isn't working

patvandenbosche

I tried to update a page in the site that was built with Page Builder, but all I get is a blank white screen. Here is what I did:

Opened the administrator backend, selected Page Builder page for Lobelville library, Edit Live. I can't figure out what happened. Can you help me, please?

Pat

dominic

Hi patvandenbosche,
I can not access your backend with the admin account. Could you check and let me know when it works?

patvandenbosche

I had a hard time getting a new user on here because my password saver keeps wanting to change it -- anyway I updated the user and password in the box above and tested it. It is set for a super user, and it works.

dominic

Hi patvandenbosche,
I sent and notified our technical team, we are checking this issue.

patvandenbosche

Hi, Dominic. I'll be patient... thanks.

vangogh

Hi, patvandenbosche
Kindly please check it again and start editing the page.

Regards,

patvandenbosche

I was able to get into the pages to edit them, but when I tried to replace an image, nothing happened. So I'm not sure what is causing this. I just renewed my membership for T4 Builder, since I couldn't find out when it expires.

Here is the image I was trying to add to the page for Lobelville,

I tried to upload an image on the page, but nothing happened. A directory window opened, I double clicked on the image and waited, and nothing happened. https://perrycountylibrary.info/lobelville-branch?jub=edit

patvandenbosche

Can you tell if it is your program or me that I am not doing something correctly? Thanks

saguaros

Hi Pat,

Could you try to add the path of the image you want to add there? For example, I just added the same image on the left side: media/jub/images/default/Kathy_Gammon-201x278.jpg

and it works.

patvandenbosche

Hello, Heinz!

How did you get the path of the image in the field with the paperclip? I clicked on it, and it took me to my hard drive, I clicked/selected the image, but the asset box never populated. Tell me how you made it work, please.

Here is the path where the image is stored on the site:
"images/lobelville/Raechel_Tincher-002.jpg"

saguaros

Hi Pat,

I'm afraid that you need to add the path manually, that paperclip is used to upload images from your PC only.

I know this is not the good way but you know it's quite old builder.

Regards

patvandenbosche

Yes I’ll do this tomorrow and let you know how it goes. Thanks.

saguaros

patvandenbosche You're welcome 😉

patvandenbosche

I was able to manually enter the path for the new image, and it worked. But in the past I was able to do it from within the page, not manually uploading the image and typing in the path. Well, as they say, time marches on. At least I got it fixed.

Thanks,
Pat

saguaros

Let me know if you need other help then. Have a great day, Pat 😉