Masthead Image not Publishing

I created a Masthead module but the typical background image is not showing on the frontend

You can share the URL of that page and share the super admin account so I will check for you.

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I logged into backend of your site but it requires Multi-factor Authentication, could you disable it for now so I can check?

MFA Removed

I can log into your site and see that you've not configured the module to set background for the masthead of that test page:

I just set for you and also changed this css code:

.t4-masthead .ja-masthead.article-bg {
  background-image: none !important;
}

to:

.t4-masthead .ja-masthead.article-bg:before {
  display: block;
}

in the file: /templates/ja_findus/local/css/template.css

Kindly check.

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app1cker You can add this custom css: /templates/ja_findus/local/css/custom.css (create this file if it doesn't exist)

.ja-masthead.article-bg {
    height: 300px;
}

.t4-masthead .ja-masthead:before {
    opacity: 0;
}

P/s: the css change in my above post and this custom.css will not affected when you update new version of template.