Drop Down menus not showing sub-menus

aliwari

Hi,
Drop Down menus not showing sub-menus on main home page, but if switch to other pages it will show normally.
I included the site info in private section, can you check it please.

regards

Ali

saguaros

Hi Ali,

I still can see the dropdown menu on homepage of your site, could you check again?

aliwari

saguaros Hi,
Can you check now please

aliwari

I just figured out that when I disable some extensions, the submenu will start to show. I believe this issue is not related to the extension itself. I guess it's connected to factors like memory usage by the template or something similar.

saguaros

It may due to the conflict in JS code, did you find out which extension cause this issue?

aliwari

Actually, it's not related to a specific extension. For example, when I disable the RSMediaGallery extension (id=220), the submenu will show correctly. If I leave it active and disable menu id 697, which is linked to an item type related to the Hikashop extension, the submenu will also show correctly. Therefore, I believe the issue is related to a lack of memory. I tried to increase the memory limit in php.ini up to 256M, but nothing changed.

saguaros

It looks like the JS lib loaded from RSMediaGallery extension not work properly when compressing JS files together so I excluded these files to avoid the JS conflict and the megamenu is working fine now. Kindly check.

aliwari

Yes, the submenu is now visible. Thank you. However, I am experiencing another issue related to the template where displaying content becomes very slow, but only on PC, after I add more than one image to the RSMediaGallery Responsive Slider. Is there a way to fix this and restore normal page loading speed? Kindly, could you check the page load speed after I attach three images to show in the RSMediaGallery Responsive Slider?

saguaros

I don't see slow loading speed on your site now:

Maybe you can try to open your site with another network and see how it goes.

aliwari

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saguaros

Hi Ali

This template uses Animate On Scroll library, if RSMediaGallery makes it slowly, I think you should reach out to provider of this extension for better help.

Regards

aliwari

Hi Saguaros,

Oh, I see. Thank you for your help.

Have a good day!

Regards.