Can't save Campaigns in 7.0.0 on Joomla 3

snaffle

Hi Support,

I'm trying to upgrade a Joomla 3.10.12 website to use PHP 7.4 and as part of that, I've updated AdAgencyPro to the 7.0.0 version but unfortunately it's not working with PHP 7.4, only version 7.3

Basically I can't add any new Campaigns or edit any existing one's as it just doesn't save.

I click on "Save & Close" and it doesn't save and it doesn't close... just reloads the edit window for the campaign without any changes saved.

Hoping you can help as I really need to get the PHP version updated so that I can update some other components which have that as a minimum requirement.

Thanks
Nathan

saguaros

Hi Nathan,

I just tried to create a new campaign on your site but it can save successfully:

Could you check again?

snaffle

Hi Saguaros,

That's really strange as I've tested again this morning and it's still not working, either for create new or edit existing... but I can see your test in the list.

I'm using Firefox as my browser and have done two screen recordings showing what happens.

First one, creating a new campaign, and you'll see that on Save & Close, it loads the main Joomla control panel and then when I go back to AdAgency, the new campaign doesn't appear:

https://dev.australianbookreview.com.au/images/assets/adagency-add-new-campaign.mp4

And then trying to edit an existing campaign to extend the Expiry date and it just reloads the edit screen and doesn't save:

https://dev.australianbookreview.com.au/images/assets/adagency-edit-existing-campaign.mp4

What browser were you using to do your test?

Thanks

Nathan

saguaros

Hi Nathan,

I tested with Chrome / Safari, you can try with Private Window of your Firefox browser and see how it goes.