Insert a module Articles - Category: Articles Category in pagebuilder

shawnhy

This page is built by T4 page builder. I was trying to insert a section Articles - Category: Articles Category
The right-hand side we set parameters. We can't show articles successfully unless I choose "Knowledgo base" category.
What's wrong with my setting?
Can we live chat and solve problem? Every time I submit a question we took a day for a single conversation.

saguaros

shawnhy Hello

I don't find addon/ block for this Articles - Category: Articles Category, may I know which addon you added?

shawnhy

saguaros
Hi saguaros.
Are we talking about the same thing? If change to other category from the right. Articles will be no-show.

saguaros

shawnhy Yes, that's one. As in the addons >> Joomla >> there is option to add Modules >> then load a module there.

shawnhy

Thank you but I still don't know why I can't show articles by choosing other category...Please know make only only a sentance each time.... I need my problem resolved.. It has been bothering me for days.

saguaros

I mean which addon did you add to have this module?

shawnhy

saguaros Sorry, I don't understand why you asked which addon I was add.
I add Articles - Category: Articles Category and choose a category from right side. Isn't that information clear enough??

saguaros

shawnhy Let me check and will get back to you.

shawnhy

saguaros Thank you. I am waiting and looking forward to your reply.

saguaros

shawnhy Hi

Could I take a backup of your site and debug in my local?

Kindly share the FTP account as well.

shawnhy

saguaros ftp info is updated. Thsnk you

saguaros

shawnhy Could I take a backup of your site and debug in my local?

shawnhy

saguaros yes. you can run akeeba, which is installed. I really think this conversation on forum is inefficient. Can we chat timly on whatever tools like skype? yao0901

saguaros

I'm taking the backup and keep you posted.

shawnhy

saguaros please we are eagerly looking forword to the problem being solved. I don't come to this page every day to check any information updated. If possible we can contact on skype. yao0901

saguaros

shawnhy Hi

I forwarded to our developer for further checking, kindly wait.

shawnhy

saguaros
It has been too long for waiting. My clients are very angery and unsatisfied.

saguaros

shawnhy I've reminded our developer, kindly wait.

vangogh

Hi, shawnhy
I apologize for the delayed response. I have addressed the issue and updated the solution on your site. A file was modified at ROOT/administrator/components/com_t4pagebuilder/libs/Helper/Html.php.
I conducted some tests on your site, and I have already removed my test.

Backend, page_builder-id: 56

Frontend

Please review and respond to us.

html.zip

5kB

Regards,