Cant install jomsocial

eelcowisse

Hello,

just bougt jomsocial, to convert my communitysite to it. It runs easysocial as we speak.
I have updated everything to the latest version. Removed almost everything except for easysocial (cause I want to migrate the users)..
installed socialize template with the T3 plugin and made it my defeault template.
however, when I try to install the jomsocial component via the joomla backend extension installer, it gives me after a few seconds an error:

the adress bar says: https://www.mysitename.nl/administrator/index.php?option=com_installer&view=install

What am i doing wrong here?

joomla version: 4.4.1

eelcowisse

I tried going back some versions of the site, but that did not help either...
Same errors pops up...

Hope somebody knows what the problem is. I want to convert my site to jomsocial, but if I cannot install it and migrate my users, I have to go for refund I am afraid...

eelcowisse

this is weird... I just thought, lets try an older version of jomsocial.
I downloaded version 4.7.7 and tried to install that one... it somehow worked. it uploaded, but I could not finish the installion cause of a jstring not found error...

I also checked folder permissions. All are fine....Just dont get it. It is something to do with easysocial still on the site?
Should I start a fresh site and export some sql databases?

saguaros

eelcowisse Greetings!

The latest version of JomSocial should work fine with both Joomla 4 and Joomla 5. Would you mind sharing the URL + super admin + FTP account of your site? I will give it a try and see how it goes.

P/s: you can put the login info in the Fields of your first post or put in your reply + set it as private reply so only Moderators can see.

eelcowisse

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saguaros

eelcowisse Hi

I think there is something wrong with your server side as when I tried to install some other Joomla extensions such as Akeeba backup but the same 'Internal Server Error' occurred.

Could you please contact your hosting provider for help to investigate further on this issue?

eelcowisse

I will contact them. However, I only have the problem with jomsocial. thats why I contacted You first.
For example, tried installing akeeba myself and it does run now on the test environment.

Maybe it has something to do with the size of the uploads. jomsocial package is almost 15mb.
Will get back to You when I have answer of my serverprovider.

saguaros

eelcowisse I think it relates to permissions issue from server side, let me know if there is news from them.

eelcowisse

Indeed. They did not fix it, but my provider helped me into the right direction, so I could fix it myself.
I had to disable "ModSecurity" on my domains to be precisly. After that, I was able to upload and install. For now, problem solved. Thanks for the help!

Now I can continue and start trying to migrate my users.

saguaros

eelcowisse Glad to hear that it's working now!