Support Central

Dear Joomlart Support,

Thank you for the recent updates to your T4 Page Builder component. I went through the update process from Joomla 4 to 5, which included the T4 Page Builder, and the transition appeared to show no errors.

When I add a Block or an Add-on to a page on my site (page title Home2) using the T4 Page Builder it is saved on the editing page (in the editor) and after closing the editor, the saved content (from the editor) is visible in the back and front end:

However, after saving the page again, with the editor closed, the content is not displayed in the back end and in the front end only the text (without any formatting) is displayed in the front end:

Additionally, (as shown in the images above), Font Awesome (6), after being enabled in the T4 Blank Template Bs5, only displays the fonts in the front end and not the back end in the editor.

These issues do not occur in Joomla 4, as I have the same site in both Joomla 4 and 5. You can go through the same process yourself if you go to the T4 Page Builder editor on my site (page title Home2) and save the block (it is still there), close the page and visit the front end of the site, before saving again. When you try save you try to save the page, the problem I've described happens. I await your response and a solution for this issue.

Regards,

Mr B

Hi saguaros,

Thanks for your reply. It appears functional in the back end now. But did check in the front end after saving, as shown in your response? There is only text without any formatting in the front end. The formatted block will appear in the front end after saving it and closing the editor, but on saving it again, as shown in your response, only text without any formatting is shown in the front end. Please look again.

Regards,

Mr B

Hi saguaros,

Thanks for your reply. Did read or attempt to go through the process I explained above that results in problem that is STILL happening? Or is that you can’t understand or accept that the T4 Page Builder is not working as it should in Joomla 5, on my site? I’ve created another home page (home3), so take screenshots or video as evidence you are actually going through the following procedure by simply:

1. Add a block or add-on to this page (home3)
2. Save the page
3. Close the page

4. Save the page with the block or add-on again

5. Check the page for the saved block or add on

6. Check the front end for the saved block or add-on

Do see the block / add-on being saved or just text? In the front end is the block / add-on displayed? The process for saving, adding and displaying a block or add-on, using the T4 page Builder, does not end with point 3 above! Please do not waste time by answering, with a few words, the already resolved issue of the fonts. The issue is about adding, saving and displaying of a block or add-on in a page using the T4 page Builder, do you understand?

Regards,

Mr B

Hi saguaros,

Thanks for your reply. You are right, in part, about getting the T4 software to work on the latest WAMP (and with Joomla! 5), as I had not updated to the latest T4 extensions to allow everything to work on the localhost, which it now does. Thanks for your support with this particular matter.

Regards,

Mr B