Hi
Could I take a backup of your site and debug in my local?
saguaros any updates?
saguaros Please let me know if I can expect an answer on this issue. If not I know at least that I have to disable the module.
Hi,
Yes off course. Akeeba is installed. Feel free to use it. The last backup is recent and contains the issue as well.
I'm sorry for this lateness, somehow I missed this topic.
I'm taking the backup and will keep you posted.
And one week has passed. Did you have time to check?
I've forwarded this to our developer for further investigation, kindly wait.
I have been kindly waiting for almost three weeks now 😉 Can I expect an update?
admin-cyclo Hello
I will remind our dev on this, pls give us more time.
saguaros Giving you more time is no issue at all. I would however like to know if this is a template issue or not.
In the first case I will have to wait untill it is fixed. Ad I expect you to fix it 😉 And then off course I will wait.
If it's not a template issue and it should be fixed in the plugin I ahev to adress this to the supplier of the plugin since it is a payed version.
admin-cyclo It may have conflict in JS with T3 framework as it works fine with default Joomla template 🙂
And one month has passed since last update. Can I expect a solution any time soon?
I apologize for the lateness. I will follow up with our development team to expedite a solution.
Thank you for your patience.
Best regards,
Back again, still being patient. Any progress made?
Kind regards