JA Builder menu issues

gabriel-castelan

Hello,

I already replicated the given solution to an affected website and the website's menu improved its funtionality. Now there is another menu issue in an upgraded website.

New test site URL: https://amiga.gabrielcastelan.me

I updated the login info at the top, so you can easily login into the website.

The Joomla version is 4.4.3
It has the latest version of JA Page Builder installed.
There is no other 3rd party extensions installed.
There is a lot of info into this website, but I unpublished most of it so the problematic menus are the only available.

Top menu Inicio is the home page.
It is a JA_Builder page named "inicio" with id #1
Template: JA_Builder
It displays ok (we'll talk about it's issues in another ticket if necesary)

Top menu Blog
Points to "Featured Articles"
It shows the corresponding articles.
blog's articles are easily accessible but clicking on any category link returns an error message.

Blog's Submenu "Amiga Sabia"
It's a "Category Blog" menu type.

Clicking on it when Cassiopea Template is assigned:
it works ok.

Clicking on it when JA_Builder Template is assigned:
It returns the following error message:
0 - Modulo by zero

As Debug System is active it also shows:

Modulo by zero

Call stack
#	Function	Location
1	()	JROOT/templates/ja_builder/html/com_content/category/blog.php:85
2	include()	JROOT/libraries/src/MVC/View/HtmlView.php:415
3	Joomla\CMS\MVC\View\HtmlView->loadTemplate()	JROOT/libraries/src/MVC/View/HtmlView.php:203
4	Joomla\CMS\MVC\View\HtmlView->display()	JROOT/libraries/src/MVC/View/CategoryView.php:262
5	Joomla\CMS\MVC\View\CategoryView->display()	JROOT/components/com_content/src/View/Category/HtmlView.php:182
6	Joomla\Component\Content\Site\View\Category\HtmlView->display()	JROOT/libraries/src/MVC/Controller/BaseController.php:660
7	Joomla\CMS\MVC\Controller\BaseController->display()	JROOT/components/com_content/src/Controller/DisplayController.php:121
8	Joomla\Component\Content\Site\Controller\DisplayController->display()	JROOT/libraries/src/MVC/Controller/BaseController.php:693
9	Joomla\CMS\MVC\Controller\BaseController->execute()	JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143
10	Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch()	JROOT/components/com_content/src/Dispatcher/Dispatcher.php:56
11	Joomla\Component\Content\Site\Dispatcher\Dispatcher->dispatch()	JROOT/libraries/src/Component/ComponentHelper.php:361
12	Joomla\CMS\Component\ComponentHelper::renderComponent()	JROOT/libraries/src/Application/SiteApplication.php:208
13	Joomla\CMS\Application\SiteApplication->dispatch()	JROOT/libraries/src/Application/SiteApplication.php:249
14	Joomla\CMS\Application\SiteApplication->doExecute()	JROOT/libraries/src/Application/CMSApplication.php:293
15	Joomla\CMS\Application\CMSApplication->execute()	JROOT/includes/app.php:61
16	require_once()	JROOT/index.php:32

Blog's Submenu "Amiga Culta"
It's a "Category Blog" menu type.

Clicking on it when Cassiopea Template is assigned:
it works ok.

Clicking on it when JA_Builder Template is assigned:
It returns the same error message :
0 - Modulo by zero

Positioning the mouse’s pointer over the submenu correctly displays the inner submenu "Meditación sanando tu cuerpo".

Inner submenu "Meditación sanando tu cuerpo"
It points to a JA_Builder page.
It works ok.

Top menu "Talleres Online"
Points to "Featured Articles"
It's a "Category Blog" menu type.

Clicking on it when Cassiopea Template is assigned:
it works ok.

Clicking on it when JA_Builder Template is assigned:
It returns the same error message :
0 - Modulo by zero

I hope that you can help me with this one too.

Thank you.

dominic

Hi gabriel-castelan,
This is an error from the ‎/templates/ja_builder/html/com_content/category/blog.php line 80.
I have updated with the following code:

	<?php if (!empty($this->intro_items)) : ?>
		<?php foreach ($this->intro_items as $key => &$item) : ?>
			<?php
			$params = $item->params;
			$this->columns = !empty($this->columns) ? $this->columns : $params->get('num_columns');
			//$rowcount = ((int) $key % (int) $this->columns) + 1;\
 			$rowcount = ($this->columns != 0) ? ((int) $key % (int) $this->columns) + 1 : 1;

			if ($rowcount == 1) : ?>
				<?php $row = ($this->columns > 0) ? ($counter / $this->columns) : 0; ?>
				<?php 
                  //$row = $counter / $this->columns; 
                 ?>
				<div class="items-row cols-<?php echo (int) $this->columns; ?> <?php echo 'row-' . $row; ?> row-fluid clearfix">
			<?php endif; ?>
			
              <div class="col-md-<?php echo ($this->columns != 0) ? round((12 / $this->columns)) : 12; ?>">
				<div class="item column-<?php echo $rowcount; ?><?php echo $item->state == 0 ? ' system-unpublished' : null; ?>"
					itemprop="blogPost" itemscope itemtype="https://schema.org/BlogPosting">
					<?php
					$this->item = & $item;
					echo $this->loadTemplate('item');
					?>
				</div>
				<!-- end item -->
				<?php $counter++; ?>
			</div><!-- end span -->
			<?php if (($rowcount == $this->columns) or ($counter == $introcount)) : ?>
				</div><!-- end row -->
			<?php endif; ?>
		<?php endforeach; ?>
	<?php endif; ?>

gabriel-castelan

Thank you, Dominic.

I checked the solution and it works ok. I also replicated it in an affected website and it seems to work as expected.

Now, there is still another pending issue (while it's not regarding the menus, I hope that you can also solve it). When "live editing" JA_Builder pages menu the changes are not saved.

You can check this using the same test site (URL: https://amiga.gabrielcastelan.me) with the same credentials.

Let me explain in detail.

While this demo uses paid JA_Builder blocks wich I know that can not be edited without a subscription plan, the edition are not possible even when affecting non-paid blocks only. (Feel free to remove any paid blocks if you need it in order to isolate the issue).

You can replicate the issue as follows:

After login into the website's backend enter into "life edit" mode for the very first JA_Builder page called "Inicio" (id 1). You might need to navigate to the very last page of the JA_Builder pages list.
Scroll down to the fifth module (right after the fuchsia one).
Change the "Todo cambio, nace de nuestro interior." text to "El cambio, nace de nuestro interior."

You'll find that the "Saving..." indicator appears on top of the page. But it never disappears. The "saving" procedure does not complete. Even after you publish the page, the changes are not present. If you get to "live edit" mode once again, you'll see that no changed occurred.

I'm attaching an image so it can help me to explain this issue.

This issue prevents any existing page to be updated. Worse, you cannot create new pages, since every try will end in a new "blank" page.

As said, I hope you can also solve this issue. Please tell me if you need more detailed info about it.

Thank you.

dominic

Hi gabriel-castelan,
I sent and notified to our technical team about this issue, we are checking it.

gabriel-castelan

dominic
Thank you.

I hope they can solve this important issue as quickly and efficiently as you did with the other reported issues.

gabriel-castelan

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gabriel-castelan

Hello, Dominic.

I checked the test site's user report and I see that the test user was active on 2024-04-15 21:10. So, I can see that you are working on the issue.

My guess is that your tech team logged in to verify the issue, but they didn't solved it ... yet.

Could you just please check the status of this and provide some feedback? I'd like to get an update about it.

Thank you.

vangogh

Hi, gabriel-castelan

I got the points and I implemented the solutions on your site. Now the Ja Builder is working well.
The file has been changed: ROOT/plugins/system/jabuilder/helper.php, lines changed: 324 -> 328. (I already reverted my test on your main site)

You kindly check an

gabriel-castelan

As I really need this to be 100% operative, I've continued to performing tests and I just found the following:

A now 100% operative test website "Site-A" (test.gabrielcastelan.me) is using database "db-A".
The to-solve test website "Site-B" (amiga.gabrielcastelan.me) is using database "db-B".

I assumed:
1- Site-A's files are all ok since there is no issues when saving changes to JA_Builder pages.
2- Site-B's files are not ok sinces saving changes to JA_Builder pages is not possible.

Procedure:
I replaced the Site-A's configuration.php file with the Site-B's configuration.php file so that Site-A can use database db-B instead of db-A.

Result:
After loging in to Site-A I was able to access everything just as when using Site-B's backend.
BUT when trying to edit JA_Builder Pages the system got once again stuck in the "Saving..." process.

Now I wonder if the problem could be a database issue.

I hope this is somekind helpful for your team to solve the issue.

Thank you.

gabriel-castelan

vangogh Thank you!

I'll replicate the solution in the problematic websites and will give you feedback.

vangogh

Hi, gabriel-castelan

I apologize for forgetting to attach the file ROOT/plugins/system/jabuilder/helper.php. Additionally, please exercise caution when enabling the following settings: Debug System = Yes and Error Reporting = Maximum or Simple. Sometimes, these settings can trigger warning messages within API response, which may potentially cause some certain extensions to freeze.

plg-ja-builder-helper.zip

13kB

Regards,

gabriel-castelan

vangogh Thank you very much.

It seems that all the reported issues are finally corrected. I've replicated the provided solutions to some problematic websites and now they are working as expected.

I'll continue to implement the solutions in the problematic websites and to upgrade the remaining old sites and will give you feed back Whether it's right or wrong.

Thank you once again for attending (and solving) this ticket.