Hi,

We are having a problem witho are site at https://villagerbus.co.uk

On the home page we are trying to display twitter tweets but they dont show on this page but they do show on the services page
We noticed in the developer tools an error
engine.js:90 Uncaught TypeError: Cannot read properties of null (reading 'addEvent')
at engine.js:90:50
at mootools-core.js?142cb3bafb13e0e8ad62a3472a49cc83:21:484

Also the twitter feed does not show on the iPhone for some reason

Is this something you can help us with

You can login using test / test123!

Any help would really be appreciated

Cheers
Rich

    Brilliant it now works on the laptop

    Do you know why it still does not work on the iphone on this site
    Some of our other sites display twitter and they work fine

    Cheers
    Rich

    Hi,

    Can anyone help with this please

    Thanks
    Rich

    Hi

    Does anyone have any ideas why this is not working
    Any help would really be appreciated

    Cheers
    Rich

      Hi, perryworld
      I have investigated the issue you reported. The Twitter section function correctly on Chrome, Firefox on PC and Android devices. However, on IOS, Twitter posts are not listed.
      This discrepance may be atrributed to the Twitter API. I am currently reviewing the API and will report the issue to the Twitter team for further investigation.
      I kindly ask for your patience as I work towards resolving the matter.
      Regards,

        Hi

        Thanks for your help with this - much appreciated

        Cheers
        Rich

        Hi Vangogh

        Have you had any joy from the Twitter team with regards this issue

        Thanks
        Rich

        Hi

        Are we getting anywhere with this ticket
        The villagerbus.co.uk is a charity that uses twitter to keep people updated so could do with it working asap

        Any help would be awesome

        Cheers
        Rich

          8 days later

          Hi

          The issue we are having is not that the twitter timeline is not being displayed - we don't get that message
          Our problem is that the feed works on laptops but doesn't work on smaller devices (iPhone)

          Any ideas why?

          Cheers
          Rich

            perryworld
            Hi,
            I've conducted several tests on both iPhone and iPad and haven't encountered any issues. Could you please provide a screenshot of the problem and let me know which iOS version you're using?
            Regards

              Hi

              Thanks' for coming bac to me
              I have attached a screenshot as requested
              I'm on an iPhone IOS 12.5.7 but others have tried it with more up to date versions and have the same issues

              Cheers
              Rich

              Hi Rich,

              I'm using iOS 17.4 version and it looks the same as above screenshot:

              Yes, that's the issue
              Try it on a laptop and it works fine
              It fails on smaller devices

              Cheers
              Rich

                perryworld Above screenshot is from my iPhone 🙂

                And it's the same as desktop view.

                  Hi Saguaros

                  I have attached the screenshot from my laptop
                  You may need to clear the cache maybe.

                  Cheers
                  Rich

                    perryworld Hi

                    It looks like that you view your site on mobile without HTTPS

                    Could you check again?

                      The laptop and iphone runs the same website and is https://villagerbus.co.uk
                      Which indicates it may be apple related
                      We don't have an android to try it on

                      Thanks for your continued help

                      Rich

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