mootools issue

perryworld

Hi,

We are having a problem witho are site at https://villagerbus.co.uk

On the home page we are trying to display twitter tweets but they dont show on this page but they do show on the services page
We noticed in the developer tools an error
engine.js:90 Uncaught TypeError: Cannot read properties of null (reading 'addEvent')
at engine.js:90:50
at mootools-core.js?142cb3bafb13e0e8ad62a3472a49cc83:21:484

Also the twitter feed does not show on the iPhone for some reason

Is this something you can help us with

You can login using test / test123!

Any help would really be appreciated

Cheers
Rich

dominic

Hi perryworld,
I have checked and see that you are missing the Twitter js, I have added this: <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>
to the layouts/default.php file, line 245.

perryworld

Brilliant it now works on the laptop

Do you know why it still does not work on the iphone on this site
Some of our other sites display twitter and they work fine

Cheers
Rich

perryworld

Hi,

Can anyone help with this please

Thanks
Rich

perryworld

Does anyone have any ideas why this is not working
Any help would really be appreciated

Cheers
Rich

vangogh

Hi, perryworld
I have investigated the issue you reported. The Twitter section function correctly on Chrome, Firefox on PC and Android devices. However, on IOS, Twitter posts are not listed.
This discrepance may be atrributed to the Twitter API. I am currently reviewing the API and will report the issue to the Twitter team for further investigation.
I kindly ask for your patience as I work towards resolving the matter.
Regards,

perryworld

Thanks for your help with this - much appreciated

Cheers
Rich

perryworld

Hi Vangogh

Have you had any joy from the Twitter team with regards this issue

Thanks
Rich

perryworld

Are we getting anywhere with this ticket
The villagerbus.co.uk is a charity that uses twitter to keep people updated so could do with it working asap

Any help would be awesome

Cheers
Rich

manhta

perryworld
Hi,
If you're seeing this message on twitter module, that means you need to login twitter to be able to see the embeded timeline content.

This is a new limitation of twitter, we can't do anything to resolve this. To see see more information of this issue, please visit this link. https://devcommunity.x.com/t/again-list-widget-says-nothing-to-see-here-yet-if-logged-out/198782

perryworld

The issue we are having is not that the twitter timeline is not being displayed - we don't get that message
Our problem is that the feed works on laptops but doesn't work on smaller devices (iPhone)

Any ideas why?

Cheers
Rich

manhta

perryworld
Hi,
I've conducted several tests on both iPhone and iPad and haven't encountered any issues. Could you please provide a screenshot of the problem and let me know which iOS version you're using?
Regards

perryworld

Thanks' for coming bac to me
I have attached a screenshot as requested
I'm on an iPhone IOS 12.5.7 but others have tried it with more up to date versions and have the same issues

Cheers
Rich

saguaros

Hi Rich,

I'm using iOS 17.4 version and it looks the same as above screenshot:

perryworld

Yes, that's the issue
Try it on a laptop and it works fine
It fails on smaller devices

Cheers
Rich

saguaros

perryworld Above screenshot is from my iPhone 🙂

And it's the same as desktop view.

perryworld

Hi Saguaros

I have attached the screenshot from my laptop
You may need to clear the cache maybe.

Cheers
Rich

saguaros

perryworld Hi

It looks like that you view your site on mobile without HTTPS

Could you check again?

perryworld

The laptop and iphone runs the same website and is https://villagerbus.co.uk
Which indicates it may be apple related
We don't have an android to try it on

Thanks for your continued help

Rich