Hi

Does anyone have any ideas why this is not working
Any help would really be appreciated

Cheers
Rich

    Hi, perryworld
    I have investigated the issue you reported. The Twitter section function correctly on Chrome, Firefox on PC and Android devices. However, on IOS, Twitter posts are not listed.
    This discrepance may be atrributed to the Twitter API. I am currently reviewing the API and will report the issue to the Twitter team for further investigation.
    I kindly ask for your patience as I work towards resolving the matter.
    Regards,

      Hi

      Thanks for your help with this - much appreciated

      Cheers
      Rich

      Hi Vangogh

      Have you had any joy from the Twitter team with regards this issue

      Thanks
      Rich

      Hi

      Are we getting anywhere with this ticket
      The villagerbus.co.uk is a charity that uses twitter to keep people updated so could do with it working asap

      Any help would be awesome

      Cheers
      Rich

        8 days later

        Hi

        The issue we are having is not that the twitter timeline is not being displayed - we don't get that message
        Our problem is that the feed works on laptops but doesn't work on smaller devices (iPhone)

        Any ideas why?

        Cheers
        Rich

          perryworld
          Hi,
          I've conducted several tests on both iPhone and iPad and haven't encountered any issues. Could you please provide a screenshot of the problem and let me know which iOS version you're using?
          Regards

            Hi

            Thanks' for coming bac to me
            I have attached a screenshot as requested
            I'm on an iPhone IOS 12.5.7 but others have tried it with more up to date versions and have the same issues

            Cheers
            Rich

            Hi Rich,

            I'm using iOS 17.4 version and it looks the same as above screenshot:

            Yes, that's the issue
            Try it on a laptop and it works fine
            It fails on smaller devices

            Cheers
            Rich

              perryworld Above screenshot is from my iPhone 🙂

              And it's the same as desktop view.

                Hi Saguaros

                I have attached the screenshot from my laptop
                You may need to clear the cache maybe.

                Cheers
                Rich

                  perryworld Hi

                  It looks like that you view your site on mobile without HTTPS

                  Could you check again?

                    The laptop and iphone runs the same website and is https://villagerbus.co.uk
                    Which indicates it may be apple related
                    We don't have an android to try it on

                    Thanks for your continued help

                    Rich

                    It's from your screenshot:

                    'Not Secure' status here means that you're viewing your site with 'HTTP', not 'HTTPS' 🙂

                    Hi again

                    We don't see that message but when we check the URL it is definitely HTTPS://
                    Can you check the URL and change it to HTTPS:// if it is not set to that

                    Thanks again for your help

                    Cheers
                    Rich

                    I meant that you can try to manually type your site in browser to access again or try with private mode of browser and see how it goes

                    Very strange !!!

                    I tried in private mode and we get "Nothing To See Here" message
                    I cleared the cache and now in the browser (not private mode) we now get "Nothing To See Here" message
                    On the phone - no change we see the placeholder but don't see the "Nothing To See Here" message

                    Thanks for the help

                    Rich

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