Hi

Thanks for your help with this - much appreciated

Cheers
Rich

Hi Vangogh

Have you had any joy from the Twitter team with regards this issue

Thanks
Rich

Hi

Are we getting anywhere with this ticket
The villagerbus.co.uk is a charity that uses twitter to keep people updated so could do with it working asap

Any help would be awesome

Cheers
Rich

    8 days later

    Hi

    The issue we are having is not that the twitter timeline is not being displayed - we don't get that message
    Our problem is that the feed works on laptops but doesn't work on smaller devices (iPhone)

    Any ideas why?

    Cheers
    Rich

      perryworld
      Hi,
      I've conducted several tests on both iPhone and iPad and haven't encountered any issues. Could you please provide a screenshot of the problem and let me know which iOS version you're using?
      Regards

        Hi

        Thanks' for coming bac to me
        I have attached a screenshot as requested
        I'm on an iPhone IOS 12.5.7 but others have tried it with more up to date versions and have the same issues

        Cheers
        Rich

        Hi Rich,

        I'm using iOS 17.4 version and it looks the same as above screenshot:

        Yes, that's the issue
        Try it on a laptop and it works fine
        It fails on smaller devices

        Cheers
        Rich

          perryworld Above screenshot is from my iPhone 🙂

          And it's the same as desktop view.

            Hi Saguaros

            I have attached the screenshot from my laptop
            You may need to clear the cache maybe.

            Cheers
            Rich

              perryworld Hi

              It looks like that you view your site on mobile without HTTPS

              Could you check again?

                The laptop and iphone runs the same website and is https://villagerbus.co.uk
                Which indicates it may be apple related
                We don't have an android to try it on

                Thanks for your continued help

                Rich

                It's from your screenshot:

                'Not Secure' status here means that you're viewing your site with 'HTTP', not 'HTTPS' 🙂

                Hi again

                We don't see that message but when we check the URL it is definitely HTTPS://
                Can you check the URL and change it to HTTPS:// if it is not set to that

                Thanks again for your help

                Cheers
                Rich

                I meant that you can try to manually type your site in browser to access again or try with private mode of browser and see how it goes

                Very strange !!!

                I tried in private mode and we get "Nothing To See Here" message
                I cleared the cache and now in the browser (not private mode) we now get "Nothing To See Here" message
                On the phone - no change we see the placeholder but don't see the "Nothing To See Here" message

                Thanks for the help

                Rich

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