I am writing to report an issue I am experiencing with downloading the JA Megafilter Component extension for Joomla, which is a paid template. In the download section of the template, the download button is disabled, and there is a message stating:
"Note: If you are logged in and still not able to download, then please reset your password and that should fix the issue. It is a known bug."
I have followed the instructions to reset my password as advised, but I am still unable to download the extension. I would appreciate your assistance in resolving this issue promptly.
Thank you for your attention to this matter.