My 'Send Test Mail' from the Global Configuration->Server tab works. Sending mail via the 'Contact Us' form works, this is that address: http://www.tellannie.com/index.php/contact-us
But the registration page is not sending out any mail? Is this a template or hosting issue? The mail is working as it sends in all instances above but for registration it's not working. What should I do?

ah sorry I added a comment about this on the other thread

Have you checked the error log on the server to see if anything is listed there?

Cheers
Paul

Hi

Can you test with the google recaptcha turned off?

I don't want to do this myself in case you get spammed

Thanks
Paul

I believe at the moment someone from the team is working on this, so I'll wait till your finished this aspect of things as I have other things to do on the site.

At this time of the day there is just me around 🙂

I'd suggest re-adding the recapthca details as I just registered with them disabled

Cheers
Paul

Re-adding them in the k2 advanced tab

Cheers
Paul

What's the prognosis? Anything? Is it that it works without the captcha and that has to be checked or is it that you fixed it?

I'd check the details added from Google for the captcha are correct in the k2 fields
An error was coming from the captcha

Cheers
Paul

Okay, this is strange. The issue is resolved. I was about to conclude your findings with the captcha. However I have another site with a JB template, this is the link: http://www.product-adviser.com/ and everything on that site works fine, registration etc. There was only one difference in the setup and when I applied it to the Tell Annie site, the registration worked with a Gmail test account.

In the Global Configuration->Users->User Options Tab, I set the 'Send Password' to Yes, so that upon registration the user receives the password they entered. And it worked. The registration page now works. Hopefully this extensive time consuming effort helps someone else.

Solved.

thanks for the update

Maybe the error coming from the captcha was also solved somewhere along the line or the error was from Google side

Enjoy the rest of your weekend

Cheers
Paul

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