Dear Support-Team,
i am the licence holder. Alex2020 is my admin.
I bought the template for a lot of money and it still wont work till today.
We have been trying to get the template up and running for over five weeks now. Currently, there are still several issues with the template. The message from my administrator has been unanswered for over eleven days.
I kindly request a prompt response.
Since this template for Joomla5 is no longer being updated, another option would be to refund my money, and we will switch to a different template."
Thanks