Dear Support Team,
We are encountering a critical issue with one of our virtual courses that uses the GURU PRO component. The course is offered free of charge to registered users, but currently, it is experiencing a significant problem. Specifically, when users attempt to access the course, the screen turns completely blank, with no content visible.
Upon investigation, we have identified that the issue lies within the last module of the course. When we hide the lessons within this module, the rest of the course content becomes accessible. However, once we re-enable the lessons, the entire course reverts to a blank screen and nothing is visible.
Here is the link to the course for your reference:
https://www.auditool.org/ijoomla/guruprograms/1-auditor%C3%ADa-de-informaci%C3%B3n-financiera/63-normas-internacionales-de-auditoria-nia-20-horas-cpe
We urgently require your assistance in resolving this issue, as we cannot recreate the course due to the large number of enrolled students. It is critical that we restore the course's functionality as soon as possible.
Thank you in advance for your prompt attention to this matter.
Best regards,
