Paid for JA Extensions, Still Showing Expired

natsb88

I paid to renew JA Extensions. The PayPal payment was completed more than 30 minutes ago, but my account still shows "expired." I emailed the payment address (sales@joomsolutions.com) with the problem, and that email bounced as "address does not exist." I paid but cannot access the updates for my extensions.

saguaros

natsb88 Hi

There was a slight delay in activating your membership due to PayPal taking longer than usual to process your payment.

The issue should have been resolved already, and you should see your new purchase reflected in your account.

We apologize for any confusion this may have caused.

Regards

natsb88

I can now download the extensions, but I still cannot view support topics. The support forum says "You need a valid subscription to view replies."

saguaros

natsb88 Hi

With 'JA Extensions membership, you can view forums of extensions only, could you share the URL of the topic that you want to view replies there?