Hi Yesterday,
I paid for renewal of subscription "JA Pro" through Paypal, but my account hasn't been updated.
Can you please check. Also see attached PDF
Paid for renewal, but still "Free user"
Hello panduro
There was a slight delay in activating your membership due to PayPal taking longer than usual to process your payment.
The issue should have been resolved already, and you should see your new purchase reflected in your account.
We apologize for any confusion this may have caused.
Regards
Thank you.
I can now download templates, but I can't view replies here in forums. It tells me to upgrade
21 days later
All post have the text "You need a valid subscription to view replies." even if I'm logged in.
Also see attached image
Here is one example: https://www.joomlart.com/forums/d/37766-issue-with-showing-videos
- Edited
panduro Hi
With your active 'JA Pro' subscription, you can have access to JoomlArt's templates forum only: https://www.joomlart.com/forums/joomlart
That topic belongs to iJoomla's products which requires active subscription for Guru Pro or Developer / Ultimate Developers
Anyway, that topic is about showing video in Guru product, you're using Guru as well?