Hi
I was looking at setting up a refund policy for my courses and realized that on the commission pending page, when you pay the teacher, it pays ALL earned commissions.
But if I were to set up a refund policy that allows students to ask for a refund within X amount of time, and that X time has not passed before paying the teacher, then the teacher wold be getting paid for a course that could still be refunded.
Is there any way to add an option in the pending commissions that it not include courses to be paid that fall within that timeframe?
Example:
Student purchases a course on 1st of month. They have 2 weeks to request a refund.
My payment schedule to pay teachers is to pay by the 5th of month.
On the pending commissions, that course sale would not be included in the next payment, but would fall to the following month.
You could maybe just add a field somewhere on the commission plan page that allows you to enter X number of days before eligible for payment.
There would also need to be an option to mark a sale as "refunded" so that it isn't included in the next payout schedule.
Does this make sense?
Thanks
Adina