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I don't know about the others, but I subscribe to Joomlart because I like Joomla and I only develop Joomla websites for my clients. But, it is discouraging as there is no commitment to customer service. I have a problem with the Events section in the Teline V template and have been waiting for the goodwill to get a response for SIX days. And when they answer something, most of the time it is a partial answer. I was once an Ultimate subscriber, I went through a period in which I gave up and now, I decided to try one last time with a JA Pro plan, but the lack of return is really discouraging...

I cannot log into my account. Keep saying it sent an email to reset password, but have not received anything. Why is there not a better way to communicate with support??

    mdumont94 I've tried to access support by email and by message in the chat on the official Joomlart page, but the only thing that happens is someone replies that I should open a discussion in the forum and in a maximum of 24 hours I will have an answer. However, we waited for days and nothing. On one of the occasions when I subscribed to the Ultimate plan, I opened discussions that were never answered and have been going on for two or three years without anyone having spoken. When it comes to selling the subscription, everything is simple and fast, but when it comes to support, everything is a great difficulty.

      jobadmin Hi

      I'm following your topics and already replied there, kindly check.

      looking for an alternative for joomlart. Something with better support, and where i am able to log into my account.
      Any suggestions?

        mdumont94 Hello

        You still can't log into your account? I just tried the reset password link and I got the email to recover normally.

        If you still can't access, you can reach me directly so I can help:

        Email: devnjoo@gmail.com
        WhatsApp: +84 985 847 208
        Skype: hiennm88
        Telegram: heinzz8

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