Template jumps after upgrade to Joomla 3.8

onetoremember

After upgrading to Joomla 3.8.x I have a template issue. The page jumps under the header when the header is clicked. This does not happen first time that homepage is loaded but a reload and all other pages do this - please see gif

[https://jmp.sh/VwWyXqy]

https://jmp.sh/VwWyXqy

Would be great if someone could help please.

Ninja

onetoremember
Hi
Your site is using JA Uber template and is part of Premium template club, I can not found any membership associated with your profile. You may need to check the template you are using is ready for Joomla 3.8
As there is no membership showing on your profile for Template support i am not able to check it on your site.

PS : To get support and updates user must have an active membership.
Regards

onetoremember

Thank you I understand.

Do you offer an upgrade service - so that the Uber template can be upgraded and the issue fixed at the same time? There are quite a few modifications with the current template installation

thank you

pavit

onetoremember Do you offer an upgrade service

You can renew your Ja Pro Membership and use our coupon SHAPE5 that allows a 20% discount on it's price , just access your dashboard and click on Renew near your JA Pro membership.

Regards

onetoremember

Thank you - can you also offer an installation service to upgrade the template for me?

pavit

onetoremember can you also offer an installation service to upgrade the template for me?

From your dashboard - > Add on submenu item, you can order also a Premium Ticket support add on , after purchased it please open a ticket and ask for your template update -

Take first a backup of your website and we will install template for you.

Regards

onetoremember

Thank you I have purchased Ja Pro Membership and premium support and raised a ticket

pavit

onetoremember Thank you I have purchased Ja Pro Membership and premium support and raised a ticket

Thanks

I will close this topic since we are following it via ticket

Regards