Unable to Upload iSEO

amoliki

I downloaded the iSEO as advised, but when I tried to upload it I keep getting this error https://www.screencast.com/t/KSusCgoCj. Please advise. Thanks.

saguaros

amoliki

Hi,

Something went wrong with the package here, I've shared with the team for further checking.

In the meantime, you can extract the zip file and copy to the 'tmp' folder on your site: http://prntscr.com/iyc5ry

In admin panel > Extensions > Install > select Install from Folder tab and install: http://prntscr.com/iyc5z8

It will work then.

Regards

amoliki

saguaros how do I know if it's done, more so my iSEO pro still showing V 3.1.18 instead of 19? I followed this direction http://prntscr.com/iyc5z8 . Please advise. Thanks.

saguaros

amoliki

You can share the credentials of your site: Admin + FTP account, and take a full backup of your site first. I will take a look.

Regards

amoliki

saguaros can I share my credential via this platform? Please advise. Thanks.

amoliki

saguaros where do I send you the credential pls?

aman204

@amoliki Here is the screen recording as to how to share credentials in the forum post itself which will be visible only to forum moderators/support staff 🙂

https://cl.ly/3y3R0p24250G

alindinca

@amoliki , from your error I suppose you didn't unzipped the package? you should install iseo-pro_3.1.19.zip as a normal component. I just tested now on my local installation and works good.
You can always follow my colleague videos above for help.

amoliki

alindinca still not able to upload, so what next ? Thanks.

Ninja

amoliki
Hi
In the first post you will see the Edit fields option, This is used to send the login information: https://cl.ly/3y3R0p24250G
You submitted only admin URL in that. Kindly add a super user login so we can try to install it.
You can also try to install it. Download the package > unzip the package > now find the iSEO zip file and install it.

Regards

amoliki

Ninja I sent the info as I was advised.

amoliki

Ninja I created another message to send it .

Ninja

amoliki
Hi
Kindly check the extension is installed fine on your site.
http://prntscr.com/j2pnbv

Also, do not open a new thread to submit login details you can add the login details in same thread first post by edit fields: https://cl.ly/3y3R0p24250G

Regards

amoliki

Ninja
Hi,

It's still iseo-pro_3.1.18 not iseo-pro_3.1.19......................https://www.screencast.com/t/RmM5d1Mky

Ninja

amoliki
Hi
I installed latest version of Iseo http://prntscr.com/j34m3g
Kindly check it now.

Regards

amoliki

Ninja it is now. Thanks.