ja-developer
As I stated your system is deceptive. You are practicing deceptive practices. I did not pay any money to Jomsocial. I did pay Joomlart. Joomiarts clearly states "No worries, we have a "No Questions Asked 7 Days Refund Policy".
As I've stated before very deceptively Jomsocial says nothing until you get into the forum. So the only place I found anything about it was on Joomiart
As for the 404 there is no refund form even now that you fixed it. You just redirected it to your ticket system. https://www.joomlart.com/member/helpdesk/ and again it goes to joomlart.
In the beginning I thought this was just confusion because of the many sites that as your responses have escalated, I am convinced it is deceptive practices. I know it's hard to keep this stuff up to date that it becomes deceptive when you don't just refund the money. I'm confident you're trying to run out the clock by not responding to the email. I am very concerned that you have backdoors and monitoring in your code.
I'm sure you will delete these posts with my user when the creditor company refund my money. Just think if you done what was right I would not have an account now.
I feel sorry for the Joomla community having someone not willing to refund the money. I will assure you I will do my best to not use any of your code and if for some reason I have some on my sites I will be working to replace it.
Thanks for making this such a pain when it was as simple as refund my money and I would've probably spent more money with you.