We have an active membership expiring Feb 2019. However we cannot download the following updates to do them. Password has been changed as well. JA Content Slider JA Newspro Module JA Sidenews Module JA Slideshow Module JA Typo Plugin It says I need to upgrade Please assist
brenniqu-telkomsa-net Hi You have JA Pro membership that allow you to download templates and Complimentary extension. For example JA Muzic comes with JA Conent slider module, So you need to open JA Muzic template download page Here and download the module, In the same way you can download other extensions. You can check all the templates and complimentary extensions from here
Regards
I dd that but when I click to select the extension it does not highlight the download bar so that can download it. This is the se problem with the other template
Oops! To download this product you need an Active Subscription View Pricing Plans OR Renew your expired plan.
This is the error message I get on both sides.
brenniqu-telkomsa-net Hi I just tested the i can download the Extension from template pages. can you share the URL and screenshot of he error you are facing?
It seems you are not downloading the extension from template download pages.
I have managed to download Slideshow and Sidenews but am still struggling to download JA News Pro and JA Typo Plugins. Please assist
brenniqu-telkomsa-net Hi can you share the URL and screenshot of he error you are facing? Its hard to assume why you are getting error without proper details.
Same error as received above. Oops! To download this product you need an Active Subscription View Pricing Plans OR Renew your expired plan.
brenniqu-telkomsa-net Hi If you will not share the page URL and screenshot how can i check the page?