Live Chat pop up for PHP Live!

jacquievc

We have a PHP Live! account for Live Chat. I would like the chat icon to display like it does on the Joomlart website. However I am unable to find a way for this to occur.
I have looked at the Jomsocial Live Chat option but the demo & download site have been disabled.

How can I get the Chat Icon to display and stay sticky at the bottom footer right???

Template is JA Company

saguaros

jacquievc

Hi,

Normally, you will need an extension for the live chat so it can display button like that. I've not used that PHP Live yet, you can ask its provider whether there is any extension for it or not, or there is any script supporting for Joomla site.

Regards

jacquievc

I have the extension, but it there is no module for it to be allocated to that will allow it to display like your live chat icon on the JA Company website. I have in the mean time had to allocate to the topbar-right and create a custom code to make it sticky (not my preferred option - but option B until I can get what I want).
Thank you for your reply.

saguaros

jacquievc

You can share the admin login info of your site and tell me which module you're using so I can check.

jacquievc

Hi I have added admin login details with site URL.
Module name: PHP Live!

saguaros

jacquievc

This is my IP: 118.70.176.221 you can add an exception for it

jacquievc

saguaros
I have added your IP to our Admin Whitelist

saguaros

jacquievc

Hi,

Could you add this IP also? 113.190.254.239

jacquievc

saguaros
I have added the 2nd IP but it looks like you may not using all of the admin URL.
There are 29 characters after index.php?
I will be away from my computer till Sunday evening.
Thanks

saguaros

jacquievc
Hi,

I can see the login form but the provided info seems not working, kindly check again. http://prntscr.com/kn8ot0

jacquievc

saguaros sorry my mistake I did not give the profile super user access. Sorry for the delay as I had to go away for work for the week. Thank you for your patience.