Typing in value gives incorrect results

wolly

Hi,

When choosing a value in the filter box it gives correct result, but when typing in a value in the filter box it shows incorrect result.

To reproduce this i have tagged 2 items with the word "piano". If you choose piano under tags it will show you correct result, meaning 2 items tagged with piano.

If you type the word piano and then select it, it will give you incorrect result by showing you all items instead of just the 2 tagged items.

See my page (private) for the demo

Ps. Sometimes it can show you correct result on the 1st try, so try 2-3 times to reproduce this error.

saguaros

wolly

Hi,

I try to replicate the issue by typing the 'Piano' keyword and select the tag but it always works nicely: http://prntscr.com/knna38

wolly

saguaros

Thank you for checking it out, as i said, this is randomly, sometimes it just doesnt show correct results at all and sometimes it does, reload the page and try again to reproduce the error. This demo only contain 10 items, i have now increased it to 20+ items.

I have tried this on different computers, browsers and i get same random result, sometimes correct and sometimes not, its not reliable.

Try again the online demo as i have added more items + added some extra tags, look also at my attached video, its loading correct first and the releases all of the items.

wrong-resultmp4.zip

178kB

Ps Unpack the zip file for the vid.

saguaros

wolly
Hi,

Did you try to take a full backup of your site and update the latest version for JA K2 filter component?

wolly

saguaros

Hi,

No i havent updated it (afraid it will break customazations made) , i have a backup so you can update it to the latest if you like. Is this bug solved in latest update ?

cheers

wolly

Note:
I Just updated the component on a local backup on my computer, the problems still persist.

saguaros

wolly
Hi,

Could you share the FTP account also?

wolly

saguaros

Can you please confirm that you have access to ftp account?

wolly

Ftp account shared, just look in the hidden content. I just checked, admin and Ftp account is shared. Can you still not see it ?