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This guide helps you getting started with our Forums, go through all steps to get support as fast as possible.
Make sure you read the documentation: https://www.joomlart.com/documentation
Search your issue on forums first as others might asked the same question:
If you don't find any answer to your issue, you can ask a new question. Click on "Start A Discussion" button on the right side navigation, type in a descriptive title for your question and your question in details:
Choose Tags which are associated with the product (template/extension) you ask:
In the new discussion, provide as much usefull information as possible to help us solve your issue fast: template / extension name, version, screenshot(s), URL (if possible)
Provide site login information ONLY in the secure box (as in screenshot below). The information is encrypted and available only to Moderators:
Try to put one issue per discussion unless they are related. If you have multiple questions, please split them to multiple discussions.