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Hi,
Your account is not associated with any paid membership. Since we are only able to provide tech support for active paid members, could you help to clarify your membership status before we assist you further please.
Cheers Joshua
Joshua-M which subscription do you recommend?
scalo69
You can choose a suitable plan here: https://www.gavick.com/sign-up
or here: https://www.joomlart.com/ultimate-developer