PHP Version change causes site crash

frenchy74

When I try to upgrade the php version on the hosting server, the home page goes down and I get the following error

Too few arguments to function ZenTools2Helper::loadElement(), 5 passed in /home/jbcamero/public_html/templates/buildr/html/mod_zentools2/slideshow.php on line 61 and exactly 6 expected

I have updated Zentools 2 and the buildr template and the error keeps occuring.

Any help would be much appreciated.

Cheers

Chris

aman204

frenchy74 When I try to upgrade the php version on the hosting server, the home page goes down and I get the following error

To be precise, Kindly confirm the php version with which you are seeing the relative error as mentioned. Also, If you are able to change php version through cPanel yourself, You may kindly update cPanel creditionals also in edit fields so that we can try to replicate the relative issue at our end and troubleshoot the same. This would also not create hinderance for your live site

saguaros

Hi Chris,

JB Buildr is premium product but I can't find any active membership under your profile, pls sign up for an active plan for legal usage and get support on this question as well.

Regards

frenchy74

saguaros

I purchased this morning

Product name: Pro Plus ( JA+JB )
Payment Amount: 120.00 USD
Payment Reference: 3W698320BE234420L
Invoice ID: YJQV4

saguaros

frenchy74
Kindly share the credentials of your site: URL, Admin + FTP account: https://cl.ly/3y3R0p24250G

I will check it for you.

frenchy74

saguaros

I have updated the info for you.

Cheers

Chris

saguaros

frenchy74
The homepage looks fine now, could you switch the php version so I can replicate the issue?

frenchy74

saguaros

Done, please let me know when I can put it back ASAP. I hate doing this to live sites

frenchy74

Am I able to put the php settings back until we get it fixed?

frenchy74

I had to put the php version back

frenchy74

is anyone going to look at this before saguaros gets back? or is it dead now? Paul any chance you could have a look?

frenchy74

I have updated the fields with cpanel access

PHP version change from 7.031 to 7.1.21 or 7.2.9 both cause the error

paulus1031

Hi Chris,

Did you create an override?

Cheers
Paul

frenchy74

paulus1031

It looks like there may have been an over ride created, it was created by the former owner in America. It looks like just 1 extra div with a class of zen-container has been placed inside zt-item-container in the slideshow.php file

paulus1031

I've pulled that layout to bits and I can't re-create the error so I'd suggest removing it 🙂

frenchy74

paulus1031

Ok Ill have a look at that and see what happens

paulus1031

Cheers 🙂

frenchy74

Ok I copied the new slideshow.php to the overide folder added the same extra div and it seems to work now. Just the slide show pagination controls have moved over to the left, I should be able to get that moved back across to line up with Plumbing picture underneath, but if you have any css hints it woud be much appreciated.

paulus1031

Do you want me to log in and take a look at changing the module settings?

frenchy74

paulus1031

Yeah if you dont mind