I am trying to insert a widget from freshdesk . Tried to use the solution offered in the forum. I also tried this with mailchimp pop up widget etc. It doesn't work. See attachment
Hi korteknie
You can add also in this file the script /templates/ja_healthcare/tpls/blocks/head.php
Regards
No effect
korteknie
Could you share editing your first post a temp super user account to your backend , i will have a look at it .
done
If you look at the rendered page code is correctly added at the end
So it is not a template issue but a javascript issue , double check it and try again
I'm sorry. I am not a programmer. What should I check exactly?
korteknie I'm sorry. I am not a programmer. What should I check exactly?
You should verify in freshdesk documentation for this widget how to embed it and double check if the code you added is the correct one.
This is the info. See attachment
Account provided in first post doesn't works, i cannot login.
Sorry! Please try again
korteknie Sorry! Please try again
It is working now correct ?
It is. Thank you! Where did you put the code?
I found it. Many Thanks!!!!!!