1.0.8 Update Problem

Another problem = I changed my primary colour, changed my menu to this colour, saved the file and it changes it to a different colour. NOT THE COLOUR I SET!!!!

Hi @saguaros

No, this site has not been transferred, it was directly installed on this domain.

This really sucks because I have already 10+ clients on JA Builder and they are forced to update and I am not confident in them updating without losing content. This problem really needs addressing ASAP.

Thanks,
Richard

Hi @saguaros

Thanks, please can we get a fix ASAP as I need to work and this is holding up virtually all of my projects!

I believe it would be better if you guys changed the way builder works, instead of the php, css etc being called upon request I’m starting to believe it would solve this issue if we install it on site then new updates are a simple update of php, css etc.

Even having the option of local install or call upon request would be better.

Thanks,
Richard

Hi @saguaros

Just checked and it’s working without losing my data.

What was causing this issue and how can I be sure this never happens as my clients may possibly edit their content and run into the same issue.

Would my idea about being able to "install the blocks" directly onto the site help with this? So basically you would choose which blocks you want to install and then it’s written directly to the site instead of being pulled from JA servers.

Also is there going to be a way of deferring the updates until they are thoroughly checked?

Also in your testing can you make sure you test 1. Akeeba backup from one server to another 2. Check block data is not overwritten after update

The above 2 tests would have saved me nearly 2 weeks of production time and it’s unacceptable when paying this amount for JA Builder premium subscription. As I mentioned I have 10+ clients using JA Builder on their sites and I never want this to happen again.

Thanks,
Richard

PS – I’m now going to update the other sites and will let you know if there’s any problems

Hi Guys,

I’m under the assumption that this will keep happening until it’s moved away from JA servers.

Why we don’t have an option of "install block" then it downloads the files required to host on our own sites locally is beyond me!!!

I guarantee this will happen again if something is not done about this!!!

The testing before JA ever release an update should include

1. Akeeba backup from 1 domain to another
2. Upgrade on 10 domains separate from JA servers
3. Forum beta test update (where users can test the latest update on non-production sites before releasing to public)

Having these 3 tests before JA release an update will certainly lower the risk and will mean that us web deisgners won’t have 100+ sites that lose all styling and content.

I mean if my customers were to upgrade and lose content then it would end my business completely!!!

I have 10+ large sites using JA Builder and for me to re-design them and re-build content would take me a few days to restore from backup. In that time my customers would look for an alternative because no one wants to use software that overwrites your edits!!!!

Please @saguaros we need a proper solution for this and at bare minimum need the additional testing methods to be added. I can’t afford to risk my business with a faulty plugin.

Thanks,
Richard

PS – A couple of extra months onto my sub wouldn’t go a miss either, seeing how I’ve not been able to edit any of my websites for nearly 2 weeks!!! I opened this thread on 19th and was only solved on 26th, in the meantime I have not been able to edit any of my sites using JA Builder!!! Oh and as you are aware I’ve had this exact same problem on one of my other sites. Bit of compensation always goes a long way.