Any time I try to change the name of a status or even add a new status, JA VOICE keeps throwing this error:
<blockquote>An error has occurred while saving the data.. Please fill in all the required fields & options and try again.</blockquote>
Suffice to say, I actually have everything filled in.
Anonymous
Moderator
Hi there,
Please keep on hold as our technical team is working on your issue and I will be back once I have more information.
Really appreciate your great patience.
Anonymous
Moderator
<em>@biitningbitspro 194255 wrote:</em><blockquote>Any time I try to change the name of a status or even add a new status, JA VOICE keeps throwing this error:
Suffice to say, I actually have everything filled in.</blockquote>
Hi,
Have you installed the latest JA Voice version yet ?
If not, please do.
If yes, please give me your admin account for further check.
You can send it via ticketID: ZBJ-336389, (log into http://support.joomlart.com then view your tickets). Your information will be saved and secured.
Thanks.
<em>@JA Developer 194449 wrote:</em><blockquote>Hi,
Have you installed the latest JA Voice version yet ?
If not, please do.
If yes, please give me your admin account for further check.
You can send it via ticketID: ZBJ-336389, (log into http://support.joomlart.com then view your tickets). Your information will be saved and secured.
Thanks.</blockquote>
Have left you a message in the support ticker thread.
The issue remains unsolved as of JAV 1.3.8.
Tested onn Google Chrome 6.
Anonymous
Moderator
Hi,
Please give me your admin and ftp account for further check.
You can send it via ticketID: YZU-385323, (log into http://support.joomlart.com then view your tickets). Your information will be saved and secured. Thanks.
Anonymous
Moderator
<em>@biitningbitspro 198277 wrote:</em><blockquote>Have left you a message in the support ticker thread.
The issue remains unsolved as of JAV 1.3.8.
Tested onn Google Chrome 6.</blockquote>
Hi,
In order to fix this, please run the following SQL command to query mysql directly
ALTER TABLE `jos_jav_voice_type_status` ADD `return_vote` TINYINT( 2 ) NOT NULL DEFAULT ‘0’ AFTER `published`;
with jos = the name of database prefix.
Please try and hope it helps.
This topic contains 6 replies, has 2 voices, and was last updated by Anonymous 14 years, 1 month ago.
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