"1062 Duplicate entry" on translate process on "JA Multilingual Component"

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • zio3d Friend
    December 5, 2016 at 4:25 pm #992361

    Hello,
    I have Joomla "3.6.4" with php "5.5.38", MySql "5.5.52" and "JA Multilingual Component" 1.0.9.
    When I press on "Translate All" button (for create Espanol language from Italian language), start the conversion and then suddenly it stops and displays the message:

    An error has occurred.

    1062 Duplicate entry '0-1-home-it-IT' for key 'idx_client_id_parent_id_alias_language' SQL=UPDATE #__menu SET language='it-IT' WHERE id='101'

    What can I do?

    Thanks,
    Davide.

    zio3d Friend
    December 5, 2016 at 4:31 pm #992362

    zio3d wrote:
    An error has occurred.

    1062 Duplicate entry '0-1-home-it-IT' for key 'idx_client_id_parent_id_alias_language' SQL=UPDATE #__menu SET language='it-IT' WHERE id='101'

    zio3d Friend
    December 5, 2016 at 4:37 pm #992365

    There is a bug on your site, the complete error message is:

    An error has occurred.

    1062 Duplicate entry ‘0-1-home-it-IT’ for key ‘idx_client_id_parent_id_alias_language’ SQL=UPDATE #__menu SET language\=’it-IT’ WHERE id\=’101′.

    Saguaros Moderator
    December 6, 2016 at 3:53 am #992461

    Hi,

    How can I see this bug on our site?

    zio3d Friend
    December 6, 2016 at 3:40 pm #992632

    Hi, thank you for your interest.
    I have big problems to authorize the use of internet site of our company to other people.
    Can you understand the problem in some other way? For example giving you some tables?

    Thank you
    Davide.

    Saguaros Moderator
    December 7, 2016 at 2:33 am #992742

    Hi Davide,

    It’s hard to give you suggestion without seeing the issue closely. I also tried to install this component at my end but it works normally.

    Regards

    zio3d Friend
    August 29, 2017 at 2:12 pm #1059235

    Hello,
    I uploaded our Joomla internet site on a free host service.
    Do you need login and password for joomla account and/or database?
    Can I have your data for a private contact so I can send you the data for access to our internet site?

    Thanks.

    Luna Garden Moderator
    August 30, 2017 at 10:39 am #1059441

    Hi,

    Post your site URL, admin account, FTP account in Private Reply, our developer will check the problem for you.

    But Translate by Bing Service is not available anymore as it was moved to Azure Service.
    At this time, only Google Translate is working.

    zio3d Friend
    September 11, 2017 at 7:30 am #1061395
    This reply has been marked as private.
    Mo0nlight Moderator
    September 12, 2017 at 9:47 am #1061608

    Hi.

    I tried set default language to english and then Translate all. Turn out it’s ok.

    And then i change the default language back to Italian then Translate all.
    Turn out it’s ok too.

    You could try that at your host.
    Back up before doing.

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Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 9 replies, has 4 voices, and was last updated by  Mo0nlight 7 years, 2 months ago.

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