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Viewing 15 posts - 1 through 15 (of 20 total)
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  • forhair Friend
    #1037796

    Hi, i have 2 modules on the filter page, one for desktop (hidden in mobile, display:none;) and one for mobile (hidden in desktop).
    for some reason the select box doesn’t work on one of them, the only thing i can assume is that it can’t call twice? how do i resolve this??

    Luna Garden Moderator
    #1038066

    Hi,

    Update our component to latest version and try this solution follow by this link: https://www.joomlart.com/forums/topic/depend-filter-doesnt-display-properly/#post-1034762

    forhair Friend
    #1038179

    doesn’t work, i have the latest version 1.2.8 and i changed the code…only the first module dropbox is working, the second is not responding unless i change it to magic selection.

    Luna Garden Moderator
    #1038358

    Hi,

    Post your site URL & admin account in Private Reply here, so we can check problem on your site.

    forhair Friend
    #1040694
    This reply has been marked as private.
    Luna Garden Moderator
    #1040947

    Hi,

    I have checked your site and see that you use CSS to Hide JA K2 Filter module on desktop screen.
    You can check when view source, Module ID 322 is added class ‘hidden-desktop’

    forhair Friend
    #1041073

    anyone help?
    i found another problem were some fields values return empty (Null) with a text saying "this is a test"
    it is strange because these fields have k2 articles associated and number next to the field value name indicating it should return results but they don’t

    Luna Garden Moderator
    #1041451

    Hi,

    i found another problem were some fields values return empty (Null) with a text saying "this is a test"
    it is strange because these fields have k2 articles associated and number next to the field value name indicating it should return results but they don’t

    Share us the link that contains problem, we’ll check the problem for you.

    forhair Friend
    #1041665
    This reply has been marked as private.
    Luna Garden Moderator
    #1041725

    Hi,

    url is: https://www.forhair.com/hair-transplant-patient-photos/
    the field that is doing the problems is "procedure" with the value "smp"
    some checkbox fields disappear after search
    one more problems, trying to update index gives a pop up with the homepage embedded in filter admin

    Give us FTP info of your site, it’ll help us to investigate problem.

    forhair Friend
    #1041855
    This reply has been marked as private.
    Luna Garden Moderator
    #1042208

    Hi,

    Could you check the info that you sent, it seems not the right FTP of Forhair site.

    forhair Friend
    #1042530
    This reply has been marked as private.
    Mo0nlight Moderator
    #1042680

    Hi.

    You have to turn on the ‘Update indexing cron’ option to update index.


    1. Screen-Shot-2017-06-19-at-2.37.50-PM
    forhair Friend
    #1043063

    ok, that is one solution, what about the two other problems?

Viewing 15 posts - 1 through 15 (of 20 total)

This topic contains 19 replies, has 3 voices, and was last updated by  Luna Garden 7 years, 5 months ago.

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