2 Mr.Hung Ding, lousy support for customers with Developer lic. - JoomlArt

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webstudio7 Friend

webstudio7
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November 5, 2013 at 3:24 pm #191999

Hello,

I’m tired of lousy support, please see Ticket: #IEB-189-26295, more than a month that will be chewed.

Nija Lead write me “wrong in config” yesturday. Please I create very easy mega-menu on Your plattform:
http://biwebco.joomweb.com/

See demonstration of the problem http://grupart-eu.de/mega_menu_problems_2.ogv (without sound)
all 5 cols of sub menu goes to one col, after making some changes in some menu.

Thx.
Ninja Lead Moderator

Ninja Lead
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November 6, 2013 at 2:24 am #511299
Hello wenstido7,

I’m sorry for any inconvenience that you’re facing. We must debug this problem on your site and find that it comes from T3 framework core.

I tried to access your hosting files via FTP but I could not. Please take a backup of your site and fix the problem by this way:

+ Download and extract my attached file

+ Copy it into directory: plugins/system/t3/includes/core/

and let me know how it goes.

Regards
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bot.zip
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This topic contains 2 replies, has 2 voices, and was last updated by Ninja Lead 11 years ago.

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