30 days data loss

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Viewing 14 posts - 46 through 59 (of 59 total)
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  • okunoladeolu Friend
    February 20, 2015 at 1:06 pm #560113

    So sorry about the crash. I was able to reset my password and everything is working fine. Thanks

    1 user says Thank You to okunoladeolu for this useful post

    1. Phill
    jessbryant68 Friend
    February 20, 2015 at 3:29 pm #560135

    I just sent you an email, but will post here as well. I am a club member – Transaction date: Jan 30, 2015, Invoice # 435976.
    I can login, but I am unable to download anything. Please help!

    Thank you.
    Jessica

    Arvind Chauhan Moderator
    February 20, 2015 at 5:15 pm #560147

    Hi Jessica,

    The email has been replied and all seems well with your account. Please reply back to email if you are still not able to do so.

    I am around for the next 3-4 hours.

    Regards

    Arvind

    1 user says Thank You to Arvind Chauhan for this useful post

    1. Phill
    siddhatp Friend
    February 20, 2015 at 9:00 pm #560152

    That is bad to know. I was planning to get Techno Savvy Port associated. Keep updated though.

    advertsmine Friend
    February 23, 2015 at 8:45 pm #560412

    still can not download templates

    Phill Moderator
    February 23, 2015 at 8:51 pm #560413

    Drop an email here and the team will help

    <blockquote>Notice : Members facing login issues please email directly to arvind (at) joomlart.com or add to skype : joomspot </blockquote>

    palos Friend
    February 25, 2015 at 5:44 pm #560690

    Hi Arvind,

    I sent you a mail more than a week ago after those sad news arrived. Sad result is still on.
    Just followed the password reset procedure but my account is still suffering by issues.

    – I own a Joomla Developer Club Membership but shows a JATC only.
    – All my registered domains gone. :((
    – I am really not sure about that I want to live with my New UserName: info8 :p
    – We solved dozens of issues in the past years on several forum threads together. Gone for sure?

    Please check myInvoice ID: 432323-GGE

    Thank you,
    Mark

    PS.: Almost all of the update with JoomlArt Extensions Manager results:
    Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account. Upgrade failure

    Anonymous Moderator
    February 26, 2015 at 2:08 am #560742

    @palosutca let me know if you want to use account info8 or palosutca for the JA Developer Membership, I can help you switch.

    Domains and old forum threads in the last month are gone with no way to recover unfortunately :((

    1 user says Thank You to JA Developer for this useful post

    1. palos
    chugacon2014 Friend
    February 26, 2015 at 5:59 am #560774

    Hi Arvind! more than 2 days they registered POPULAR JATC Standard Membership 1 year but can not be loaded tempalte, I sent mail to you but you still do not see this reply. We urge you to review questionable what happened !! Invoice ID: 434406-FJK
    I am not good at english hope you sympathize !!

    somphas Friend
    March 11, 2015 at 9:38 am #562576

    :):):):):):):):):):):):):):):)

    dave_3d Friend
    April 2, 2015 at 11:14 am #565482

    I have sent an e-mail to Arvind, and filled out the online form.

    I took advantage of the offers around Christmas 2014 and renewed my JA developer membership for another year (I have a copy of all the e-mail communications with Arvind).

    At present I cannot :

    Open any of the templates area of the forums
    Download any templates
    Use JA Extension Manager to update installations

    I see that my avatar also says “Expired” next to my membership.

    Could someone look into this for me ? I have the Transaction ID and Invoice ID for my payment to J.O.O.M Solutions Co., Ltd. if you need them.

    I am working on websites at the moment and really need access to my Joomlart services finish the work.

    Thanks,

    Dave

    pavit Moderator
    April 2, 2015 at 2:48 pm #565517

    Hi dave_3d

    <blockquote>Could someone look into this for me ? I have the Transaction ID and Invoice ID for my payment to J.O.O.M Solutions Co., Ltd. if you need them.</blockquote>

    Could you send me via Private Message your Transaction ID number ?

    pavit Moderator
    April 2, 2015 at 3:06 pm #565520

    Hi Dave

    Your JA Developer Membership is now correctly active

    Sorry for the inconvenience.

    1 user says Thank You to pavit for this useful post

    1. dave_3d
    dave_3d Friend
    April 7, 2015 at 11:40 am #566107

    Thanks.

    Dave

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This topic contains 59 replies, has 33 voices, and was last updated by  dave_3d 9 years, 7 months ago.

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