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403 Forbidden Error in the Admin Panel

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • riyazahmd Friend
    December 6, 2016 at 2:39 pm #992596

    When I opened the ‘Content Manager: Items’ and tried to ‘sort’ the article (by using the Search Tools or by clicking on the Pagination links in the bottom) it makes an error, 403 Forbidden.

    Is it something related to the folder permissions, how can I fix this error?

    Thank you.

    1. 403
    Ninja Lead Moderator
    December 7, 2016 at 1:24 am #992725

    Hi,

    You can provide me the admin login backend of your site via private reply. I will check it for you

    Regards

    riyazahmd Friend
    December 7, 2016 at 3:48 am #992765

    Thank you Ninja Lead

    May I know how can I privately reply you?

    Regards.

    Ninja Lead Moderator
    December 7, 2016 at 4:21 am #992779

    Hi,

    Just add the credentials into your reply and flag your reply as PRIVATE reply: http://prntscr.com/dgb6cw so only you and Moderators can see.

    Regards

    riyazahmd Friend
    December 8, 2016 at 10:52 am #993180
    This reply has been marked as private.
    Ninja Lead Moderator
    December 9, 2016 at 1:38 am #993280

    Hi,

    I got the problem when I access Content Manager: Items backend of your site: http://prntscr.com/dh4q8x. I think you need to contact hosting provider and ask them to check the log file of your hosting and they will help you to fix this bug

    Regards

    riyazahmd Friend
    December 26, 2016 at 12:38 pm #997414

    Hello
    Here is the reply from the web hosting service providers:

    "We cannot see anything in error log.
    This looks like some problem with permissions or some missing file in the CMS.
    Our suggestion is to try updating to latest stable version /we can see that there is available update/.
    Or try to contact web developer which has developer this system.
    From our side everything looks fine and we cannot find any problems.
    Our suggestion for permissions are 644 for files and 711 for folders."

    -Would it be helpful if I do so?

    Regards.

    Ninja Lead Moderator
    December 27, 2016 at 3:08 am #997519

    Hi,

    Please contact hosting provider of your hosting and ask them:

    • All file on your site for permissions are 644 and all folders are 755

    • And the user is working your source (/home/cinejadoo/public_html/) with full control permission

    Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Ninja Lead 8 years ago.

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