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boizan Friend
boizan
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August 28, 2012 at 7:34 pm #180315Hello There,
When I try to log in to the control panel of my Joomla 1.7 with JA Minisite template, I get this message:
“500 – An error has occurred.
Return to Control Panel”I read a post where that guy fixed this problem setting permissions 777 on these folders:
cache
logs
tmp
administrator/cacheI did the same but the error persists and I can’t log on the back end of the site. I would appreciate very much your help!
Regards,tfosnom Friendtfosnom
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August 28, 2012 at 10:55 pm #465653Have you recently activated any SEF extensions such as 404SEF? Have you moved any folders via FTP to another subfolder etc. I’d check in your configuration.php file for ** your live site = ” ” ** and see if the correct full site/path is present.
Have you made any changes to your .htaccess file or renamed your htaccess.txt to .htaccess? Have you made any redirects in your htaccess file?
If all else fails and the problem is continuous, ask you host to restore the site to a previous backup that was before the problem occurred, caution here as many hosts backup every two days and you may by now have a backup of faulty site?
Hope this gives you some ideas, wish you well with the solution
Blessings Shannonboizan Friendboizan
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August 29, 2012 at 5:25 am #465692Hello Shannon,
Thank you for your reply. I had not done anything of those changes that you mentioned.
I will check out the ** your live site = ” ” **, but the live site is working okay. The only problem is that I can’t log in on to the back end of the site.
Regards,Sherlock FriendSherlock
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August 30, 2012 at 9:33 am #465826<em>@boizan 336378 wrote:</em><blockquote>Hello Shannon,
Thank you for your reply. I had not done anything of those changes that you mentioned.
I will check out the ** your live site = ” ” **, but the live site is working okay. The only problem is that I can’t log in on to the back end of the site.
Regards,</blockquote>taking a look at this thread, I hope one of solutions there would help
Which error message you received when trying to login with your account ?
tfosnom Friendtfosnom
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September 5, 2012 at 12:32 pm #466246Hi Boizan
did you find a solution, relooking at this thread I remember many yrs ago when new to Joomla I turned off what I thought was some unwanted and unnecessary joomla plugins in the admin end that resulted in me being unable to login as that was controlled by a essential plugin, I think J2.5 doesn’t allow you to remove core plugins however maybe it allows them to be disabled. Have you recently disabled any joomla plugins? My problem was I disabled Authentication – Joomla Plugin, someone assisted me to activate it via the database so I could login again.Just some thoughts
Shannon1 user says Thank You to tfosnom for this useful post
November 2, 2012 at 1:43 pm #471783I have read through several blogs but couldn’t get a definitive solution from all the seperate recommendations. I ended up solving the problem this way;
1. I set the permissions to logs, tmp, cache and administrator/cache to 655. this should stop the 500 error message and either solve your problem but if you encounter another error message pertaining non matching admin ‘uname’ and ‘pword’, proceed to the next step.
2. go to your cpanel, open your phpmyadmin, go to database tables and edit the user table. Change the password and make sure you set its type to MD5. save and return to your joomla administrator.This solved the problem 500 error message for me.
Hope it was helpful. Let me know if it helped you. isaacdung@yahoo.comRegards,
Isaac Dung.November 11, 2012 at 4:01 am #472540The reason some times is because your password is invalid, you don´t get a description error talking about user/pass error. You should reset your password from the database and problem solved!!
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This topic contains 7 replies, has 5 voices, and was last updated by cruzagr3 12 years ago.
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