504 error. Gateway Timeout error

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pavit Moderator

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October 15, 2016 at 7:28 pm #976710

Hi there

Admin account provided is blocked , could you double check it ?

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October 15, 2016 at 7:37 pm #976711

yes let me double check.

My mistake. it is on now.

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October 15, 2016 at 8:13 pm #976718

Hi

You can try to increase the max_execution_time in php.ini file from 120 to 300 and see what happen – ja_events:II template is more complicated then other templates so time to render all articles could be not enough

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October 15, 2016 at 8:15 pm #976720

But that would mean having an extremely slow site, which in turn will make for poor SEO. Also it was working fine just a week ago.

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October 15, 2016 at 8:26 pm #976722

anyway Increased the max_execution_time = 300. Nothing happen. Also added a php.ini to the administrator folder
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October 15, 2016 at 8:40 pm #976733

I’m forwarding this topic to joomlart developers to have them to look at your problem , please be patient because joomlart offices are closed for week end .

Regards
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2. Manos
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October 15, 2016 at 8:52 pm #976738

thomascollado wrote:

anyway Increased the max_execution_time = 300. Nothing happen. Also added a php.ini to the administrator folder

You need to make sure that your hosting environment allows custom php.ini
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1. pavit
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October 17, 2016 at 10:54 am #977111
@thomascollado: This issue is weird, I tried to take a backup of your site but it’s working properly at my end (see screenshot)

Can you give me error file of your hosting?

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October 17, 2016 at 11:27 pm #977316

It does allow it. And I can see that the max_execution_time: 300 is in effect

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October 19, 2016 at 12:12 am #977837

I am not using cloudflair, additionally It happen on the old server without cloudfair, that is why I changed server company.
That is NOT the problem Every other template works fine, except templates from Joomlart.

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October 19, 2016 at 2:41 am #977930

Hi,

I raised that bug to development team and you can check the status here

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October 20, 2016 at 11:09 pm #978808

OK thank you

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October 22, 2016 at 7:40 pm #979277

Hello, today the template/site started working again out of the blue. You can close the ticket and thanks for trying to help me.
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This topic contains 13 replies, has 4 voices, and was last updated by thomascollado 8 years, 1 month ago.

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