8 Answered and 126 unanswered

Forums    Joomla Templates Club    JA Sulfur    8 Answered and 126 unanswered
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • ganzuelo Friend
    July 29, 2009 at 11:42 pm #143103

    C’mon JA help us out here. We are all paying customers. We paid for a product you provide and we aren’t getting the support. Not just for me but the other 126 questions out there.

    Anonymous Moderator
    July 30, 2009 at 7:42 am #312649

    Hi ganzuelo

    We are trying to reply all questions.

    Please let me know your issue in detail?

    ganzuelo Friend
    July 30, 2009 at 10:21 pm #312720

    my problem has been sent tickets. also you can check the forum thread with it unresolved

    Phill Moderator
    July 30, 2009 at 10:31 pm #312722

    It has already been mentioned that a recent update caused problems with the ticket system so if your ticket has been un-answered then you should re-submit.

    I also find your response a little unhelpful. Providing links to the threads where you have raised you questions would be helpful.

    ganzuelo Friend
    July 30, 2009 at 11:29 pm #312727

    http://www.joomlart.com/forums/topic/update-ja-sulfur/

    Anonymous Moderator
    July 31, 2009 at 8:41 am #312741

    <em>@ganzuelo 138681 wrote:</em><blockquote>C’mon JA help us out here. We are all paying customers. We paid for a product you provide and we aren’t getting the support. Not just for me but the other 126 questions out there.</blockquote>

    Hi again.

    Current we calculated this notification will following rule:

    1 Answered = 1 Mark Best Answer

    Hope you can understanded.

    Also, you can check threads, we are trying to solve all issues of customers

    ganzuelo Friend
    August 2, 2009 at 4:48 pm #312910

    No I don’t understand. We are getting swept under the rug huh? Are you going to tell us now to wait until you rerelease Sulfur next month and name it JA Redux ?

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Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  ganzuelo 15 years, 3 months ago.

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