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  • pdfx Friend
    #169735

    After waiting 8 months to purchase the Component, i finally have done it.
    Love what Joomlart do and was really expecting a flawless time in creating my site as I am an intermediate joomlarite.

    Not had a lot of time to actually work on developing as I have had a bad back, but so far with just working on the component I am a little disappointed that there are several issues that were immediately there and I have not finished testing yet 🙁 already worried especially after seeing an older post about demo sites using the software http://www.joomlart.com/forums/topic/job-board-showcase-see-and-share/
    Most of these sites are dead links, half built or not configured, hope that is not a sign of things to come for me JA?

    These are the 5 issues I have already had, some i resolved hope they help others,

    1 – Jobs were not being shown in latest job in frontend, but were in backend in one part only, found a post on forum about removing a file, did this and they now work…solved

    2 – The one job I added as a test, in the latest jobs location categories mod, the job numbers did not change they are on (0) 5 days later, it now shows the submitted job in the location category (1), weird!!…solved

    3 Major issue for me – HELP
    In the global configuration I have tried selecting sendmail and SMPTP but when someone goes to register the PHP mailer error comes up (PHPMAILER_RECIPIENTS_FAILEDyourname@yourname.com) and no email arrives on any of the submission forms which is a complete fail.

    My server php mail has been disconnected by the host, so i use sendmail instead in my joomla sites and settings, but Jobboard seems to be sending out using PHP Mailer or this message would not come up? or am I getting this wrong?
    If there is no way around this then I will have to ask for refund as I had no idea

    4 – Today i tested another part, i applied for the test job i set up, I got the following error message, this may not be JB fault but has anyone had this? Is that a permissions problem?

    Warning: fopen() [function.fopen]: Unable to access /home/xxx/public_html/images/stories/jbuploads/applications/xxxxxx.pdf in /home/xxxx/public_html/libraries/xx/xx.php on line 3093

    Warning: fopen(/home/xxx/public_html/images/stories/jbuploads/applications/xxxxxxx.pdf) [function.fopen]: failed to open stream: No such file or directory in /home/xxx/public_html/libraries/xx/xx.php on line 3093
    TCPDF error: Unable to create output file: /home/xxx/public_html/images/stories/jbuploads/xxxx.pdf

    5 – Finally for now, my jobsite will only be in a specific location area, so i removed all other locations in the admin.
    Now the actual job seekers are global and the employees are in a small region.
    Can you not specify different locations for either?

    Still got more testing to do!!

    Paul

    TomC Moderator
    #419675

    Greetings Paul:

    We are sorry that you are experiencing issues with our JA Job Board component.

    I have submitted a Premium Support Ticket for you to look into these issue. You should receive a confirmation of the submitted ticket via your email – which you can use to follow-up with.

    pdfx Friend
    #419736

    thank you for the swift response

    pdfx Friend
    #420221

    The list of issues continues to grow after some more testing and configuration

    Ticket submitted waiting for an answer on basically one question on the first ticket, no one can give me clarification it seems…

    I will add the growing list of small errors on a fresh install, really disappointed so far, i can see the power that is why i purchased and paid, I appreciate there are a few issues when adding such a detailed component to a site, but the errors i am seeing, I have not even touched and should just be standard workings..very frustrated…

    Paul

    pdfx Friend
    #420230

    Hi all,
    Here are the errors so far I have come across from testing after configuration. If anyone else has come across these would help?
    Seems there are just some basic errors on set up for me, hoping some are just silly issues.

    1 – I have the categories in the mod JA Jobboard: JA Jobs Counter showing as locations I have added 2 test jobs, 1 showed in the brackets after 5 days, the second still is not showing.

    2 – Tested Featured employers Mod with 1 testing company, made the company featured in the JB admin setting, nothing shows in Mod front end.

    3 – Does JB work properly with other template providers? Some of the pages, the right side positions do not show (tried using Advanced Module Manager as well)

    4 – As job seeker, Applying for a posted job
    4.1 – Attaching cv on the attach CV part when applying for a job

    As stated previously when a registered job seeker applies for a job if you select the attach resume on file button I recieve this message:

    Warning: fopen() [function.fopen]: Unable to access /home/xxx/public_html/images/stories/jbuploads/applications/xxxxxx.pdf in /home/xxxx/public_html/libraries/xx/xx.php on line 3093

    Warning: fopen(/home/xxx/public_html/images/stories/jbuploads/applications/xxxxxxx.pdf) [function.fopen]: failed to open stream: No such file or directory in /home/xxx/public_html/libraries/xx/xx.php on line 3093
    TCPDF error: Unable to create output file: /home/xxx/public_html/images/stories/jbuploads/xxxx.pdf

    TO SOLVE
    What I then did was in the form customisation, turn this field off.
    I tried again using the field that shows the browse CV with the auto cv link inside and this sends the cv no problems. It is not the perfect answer, but this is not right no?

    4.2
    If as a job seeker i apply for a job and I want to remove application.
    A new window opens allowing me to remove the job submission correctly. When I go back on the job itself the submission still shows. If I click to remove again, the new window opens and shows as if the submission is removed.

    5 – Major issue for me –
    In the global configuration I have tried selecting sendmail and SMPTP but when someone either Job seeker or Employer goes to register the PHP mailer error comes up for the registrant and for admin
    PHPMAILER_RECIPIENTS_FAILEDyourname@yourname.com and no email arrives on any of the submission forms which is a complete fail for me as all my joomla sites my server php mail has been disconnected by the host, so i use sendmail instead in my joomla sites and settings, but Jobboard seems to be sending Registration email out using PHP Mailer.

    The registrant does not receive the confirmation email and as admin i also do not receive registrant attempt.

    Sorry for such a long message, just really dissapointed and worried I am wasting my time here, hope not.

    TomC Moderator
    #420233

    Just as a side comment . . . these observations and “issues” comments you are observing and bringing up are VERY helpful to us – especially as we work toward updating the Job Board component for J1.7 (and the upcoming J2.5).

    As I did previously for you, I am going to rejuvenate another Support/Bug Ticket for your latest issues – as well as try to expedite review/investigation to our Dev Team.

    Again, we apologize for issues you are encountering … but we MOST DEFINITELY appreciate the feedback and comments.
    The more feedback we get … the better we are able to consider such issues/suggestions and the better we can make our products.

    😎

    pdfx Friend
    #420237

    Hi Tom,

    I added this to the ticket already there, which is dormant.

    Of course I am happy to help, but im sitting here with a purchased product that does not seem to work out of the box as should.

    It is also worrying to see no site showcase of the product anywhere? I found one fronm last year and it seemed like non of them work…

    Want to move on if this does not work.

    Paul

    TomC Moderator
    #420239

    Which is exactly why I am making the promise that I am going to endeavor to expeditiously push this matter forward for you as best I can, Paul. I will definitely keep this thread posted with progress as to escalating your issues and concerns.

    TomC Moderator
    #420240

    <em>@pdfx 277033 wrote:</em><blockquote>
    It is also worrying to see no site showcase of the product anywhere? I found one fronm last year and it seemed like non of them work…
    </blockquote>
    Paul:

    What kind of “site showcase” function are you referring to?

    dylis Friend
    #420247

    I think he’s not refering to a function, but to a list (showcase) of working websites built with JA Job Board.

    And I hope I’ll be able to add mine soon in the list but I’m now a bit woried about issues listed here (after my previous one been solved) 😀

    pdfx Friend
    #421235

    hI again,

    Yes I mean a working list of people using the component, site showcases

    My issues have still not been resolved, the ticket has been looked at by Bear and sent to the right department and they came back with a really loose answer.

    Added my log in details and so far no response….

    I can see the power of the component and also appreciate the work and effort gone into this from JA. I do not begrudge paying high end money for a component if works more or less perfectly out of the box. Of course you have to configure and modify some things like css and templates but it does seem very buggy. May have to ask for refund and use a cheaper component option, that is if the time this is taking to get definitive answers has not gone past the money back guarantee.

    Paul

    n6rej Friend
    #422267

    The original ticket is currently with dev’s http://support.joomlart.com/staff/index.php?/Tickets/Ticket/View/81899 closing this duplicate ticket.

    pdfx Friend
    #423641

    After a almost a month my bugs not fixed,

    Im asking for a full refund, very disappointing for an expensive component that offers potential, low score from me here JA

    pAUL

    dylis Friend
    #423642

    Same here…

    n6rej Friend
    #423756

    <em>@pdfx 281390 wrote:</em><blockquote>After a almost a month my bugs not fixed,

    Im asking for a full refund, very disappointing for an expensive component that offers potential, low score from me here JA

    pAUL</blockquote>
    Pdfx, I’m a bit disappointed because I’ve been working with you almost daily on this issue in ticket and our last communication was just before I took an extended holiday weekend off. Today is my first partial day back. I’m sorry if you feel somehow I’ve not given you adequate support.

Viewing 15 posts - 1 through 15 (of 21 total)

This topic contains 21 replies, has 4 voices, and was last updated by  n6rej 13 years ago.

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