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Viewing 4 posts - 1 through 4 (of 4 total)
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  • linkgital Friend
    #189253

    Ok so last night i send a ticket to get something fix because im having problems with that………..

    My first problem was that everytime i put an article on the web the modules on the right disappears so i put a ticket abou it and a staf tried to fix it and now what he did is something worst he change things and remove stuff i didnt even ask him to do it and now i will like to know if this is how the tech support works and if someone will help me to fix my problem!

    phong nam Friend
    #500330

    Hi linkgital,

    Can you tell me which is wrong on your website now ? How do you want to achieve ?

    softchris4ol Friend
    #509896

    I think I have the same issue. I changed the color of the background image, and the module that displays array of images disappeared ….Please, i need an urgent help…this is very important

    phong nam Friend
    #509909

    Hi softchris4ol,

    <blockquote> the module that displays array of images disappeared</blockquote>

    Are you talking about the Custom HTML module (Photos) displaying the array of images on the right sidebar ?
    Well, as you know the TinyMCE editor automatically hides some prohibited elements (iframe, script …) so that it is recommended that you should select Editor – None in Default Editor option before editing the Custom HTML settings.

    It will be better that you can backup your files and send me PM with website’s credentials. I will help you to check this issue.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 3 voices, and was last updated by  phong nam 11 years, 1 month ago.

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